Do customer success roles get h1B sponsorship? Is that a rome aligned to strategy? Or operations?

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Sounds like a role that would involve up-selling, which is essentially Technical Sales focused. So, yes should still get sponsorship. Consulting folks do similar stuff all the time.

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Most CS roles are not strategy or ops per se, although a CS org may have a small number of strategy/ops roles. Most CS managers work with customers for post-sale account management and aren’t doing consulting or strategic activities.

As an example, I’m currently in a combined CS strategy/ops role but there’s one of me in my CS org of 50ish people.

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