{ "media_type": "text", "post_content": "Do customer success roles get h1B sponsorship? Is that a rome aligned to strategy? Or operations?", "post_id": "5f2dbec72b6b600021f5ee68", "reply_count": 3, "vote_count": 1, "bowl_id": "5ae4a4f739e7cb001391ec8b", "bowl_name": "Consulting Exit Opportunities" }

Do customer success roles get h1B sponsorship? Is that a rome aligned to strategy? Or operations?

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Sounds like a role that would involve up-selling, which is essentially Technical Sales focused. So, yes should still get sponsorship. Consulting folks do similar stuff all the time.

Most CS roles are not strategy or ops per se, although a CS org may have a small number of strategy/ops roles. Most CS managers work with customers for post-sale account management and aren’t doing consulting or strategic activities. As an example, I’m currently in a combined CS strategy/ops role but there’s one of me in my CS org of 50ish people.

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