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This has been happening everywhere. I have switched multiple practices, and plan on leaving the medical field as a whole because of this. This “sink or swim, shadowing” BS is horrible in general, but even worse when it’s in the medical field. I’m not used to the medical field being this unorganized and chaotic. This is people’s lives we are dealing with. It’s never something to be taken lightly. I miss the days where companies actually had morals and ethics.
Sadly, this is common practice. A-lot of places are veering from traditional training and shadowing. Especially if you get a corporate role training is limited and more so on the job training 🥴
I would ask if there any job aids available to assist and ask questions if you have a onbording buddy or mentor. If that is not an option maybe reach out to your manager. Just because you have experience doesnt mean you have experience with the company processes.
Sorry , that you are experiencing this on your new role.
I just left a company for this reason, ZERO TRAINING from the correct department, had people “trying” to train me that wasn’t in the same position that I’m in. I most definitely don’t believe in the sink or swim mentality , I just don’t get it hire the correct people in each department for onboarding.
Very same thing happened to me! Baptism by fire is what I call it and I did a great job for just trying to pick it up on my own. Of course, they did not recognize it. They wanted zero errors. In a 5 PM meeting- that I had no warning of- after going over my errors- I said- there has been no training- response- “ well maybe this is t for you.” Come on!
I’ve been in this field for 15 years with no complaints. I couldn’t take it. Not one more day.
It's because companies are lazy. I got lucky. My first two weeks were strickly orientation and online learning and the next two weeks were the first phase of the job in the form of training. The next month was the second phase of the work in the form of training. Errors didn't even start counting against me until after month 6. It was extremely refreshing to have that time to actually get acclimated to the job before I was required to meet production standards.
Wow!!!!!! This is just awful and I am so sorry you had to go through this. I, too, don't believe in the "sink or swim" mentality myself. It just boggles my mind to know that companies don't care about doing an honest days work anymore. Nor do they believe in offering better training for their employees. So far it's becoming a trend to hire people who don't know what they're doing and yet when you apply for a certain job you're told that "you must have extensive experience" in the field you're working in. While others don't have a clue. It's ridiculous that companies are not interested in hiring good people who want to work and be properly trained for it. Now you have to be an "expert" on everything even when you're not
One of the immediate first things I express to employers now is that ethical practices, authenticity, honesty and transparency are the most critical factors of my career, and that I can no longer be forced into situations where upper mgmt refuses to follow SOP, policy and procedures. I do fan flames, or look for fault to cause issues. But I will not lie and not document situations that are dangerous, safety hazards, etc. I will follow proper protocol, and if that is a problem, please let me know now.
I just left a job just like this. No real onboarding, some shadowing. Pretty much learn on your own, here is the site. Then they expect you to be up to par in a few weeks. Lol. So many patients are flying through the cracks at this place. So very sad.
I've noticed that there is no training, no CE etc...just milling through PEOPLE like robots. Generally the managers don't want you to surpass their knowledge- which seems not diffcult to do if they were paralled in through some BS means and through actual experince. 🐔 for their positions knowing they are not as qualified as you... if you you don't make your "Quaota" what will they do not give you a raise hahahah. If your skill is in demand just do your best....but don't loose sleep and nerves. This trend will increase if we let it...
I've heard this happen more recently in my position. Although I was "trained" it was by 5 different people who did things very differently and contradicted each other. Which isn't their fault but apparently our dedicated training team was laid off a few months before I joined.
Feel free to set up a meeting with Billing personnel or manager. Just assisting with sample code combinations will help. Cheat sheets that already exist will be useful. Set up your own appts with staff to shadow, ask questions, until you’re comfortable. MAs will help you understand clinical issues.
No one should have to conduct their own training though. I had to do that with another company and just decided to leave. Businesses are supposed to have things in place for their employees to succeed when they arrive. It doesn’t even have to be as extensive as Onboarding, but they should be able to provide the necessary tools and training for them to be able to do their jobs effectively. It’s absolutely ludicrous that we even have to consider any of this.
I had weeks of onboarding with online trainings and in person shadowing and mentoring
Yep, training or onboarding is fading out; you’re expected to train yourself and be a top performer immediately 🥴
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It's definitely insane because not everybody knows everything. We're always learning something new every single day and that should count for something. However nowadays companies have very high and very unrealistic expectations as to what a job candidate looks like. We now have to become "experts" on everything and that's just impossible
Very true but I think this has been a trend for a while
Honestly it’s because company’s dont believe that stuff is important and worth the investment.
This is an issue at my current job, not for me which was pure luck but for our MA's who got very little training and are just trying to help as much as they can. In our case, they laid off our training department a few months before I started.
There definitely needs to be! I have been in the dental field for more than 15 years and I can tell you that when you work with different dentists, even in the same practice, you will probably be using different materials, they will call the same instruments by different names, their approach to the same procedures will probably be different, etc. You are always going in relatively blind no matter how much experience you have in the field. Office policies and software used can also be totally different. There has to be a reasonable time frame for learning.
Yes, unfortunately, companies are steering this way. I was given a packet to learn EPIC and told to get through it in 1 week without anyone guiding me.
Most definitely, training must be completed. Also, souch data entry, it's taking away patient care time.