Does anyone here still have local admin support? Or has that stuff been centralized? Outsourced? What is the impact?

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We’re mostly centralized. Local support is just for things that can’t be done remote.

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We’ve definitely shifted to more centralized support in my company, and I’ve seen a mix of pros and cons. On one hand, it’s more streamlined, but on the other, it can feel a bit less personal when issues pop up. I miss having local admin support sometimes for quicker responses

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Was centralized years ago.

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