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It’s chargeable hours not billable. Difference is that you get credit for chargeable time not billed to the client. Also, it’s usually tracked as a percentage where the numerator is actual charged time and the denominator is the available hours. Available hours is generally 40/hrs a week less vacation, holidays, sick time, etc.
I believe managers are around 89% utilization. I’m guessing that equates to around 1650 chargeable hours a year.
It’s on the home page you search “goals” and it will come up
Ask other managers
22 a week
Thanks, EY 1!