Does anyone’s facility actually implement staff suggestions? I’ve submitted five different ideas for improving our workflow, none of which require a budget, and I haven't heard a single word back. Engagement is just a buzzword they use to make us feel heard while they continue to do whatever they want.

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Good luck with that. A lot of that is checking off boxes for their reviews.

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I agree with HRS1. They can show that they asked but actually implementing anything is another story.

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