Does your agency have any revision requests you always turn away as a rule of thumb?

I'm working on establishing our video department and I pretty much have to start from scratch as far as client/internal understanding of the video process goes (we are a fairly small agency). Any other general advice would be awesome as well.

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Not sure if this is what you mean - but once a cut is locked by the client and we move into finishing, further editorial changes can’t be made at that point. If they are, there are serious consequences in terms of budget overages and meeting shipping deadlines.

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We essentially never turn anything away, but we do lay out certain milestones that once we pass, will cost you more time and money later. Eg, approval on script due Nov 1, on nov 23rd when we’re well into post, we’re happy to revisit script but you’re more or less setting us back to that point. And you’re paying us for it.

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Charge by the day. However many days they wanna buy, they can revise until the sun explodes.

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