Fishbowl case competition: Decrease plane boarding time (150 passengers takes 30-40 minutes) by 20%. How wold you do this?

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Where are the McKinsey folks with their MECE.

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Assuming that the plane has only 1 zone throughout and a single entrance point. And if the number of passengers with carry on luggages is predefined, the passengers can be stratified into groups and use a back to front(to board the plane from tail to cabin) approach of boarding. So that minimal inter passenger interference and time to place the carry on luggage is the least.

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This is as-is. What is to-be?

By widening the doors ez

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And you think changing door size is easy?

Decrease the size of carry on luggage allowed. Or collect the larger luggage which needs to go into overhead bins at the boarding counter with proper marking, get the passsangers seated, then send in the bags via some ground staff/plane staff who load into overhead bins by the seat marking. Costs etc need to be thought out but will definitely decrease the boarding time.

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An alternative could be to board passsangers without baggage first. That will sort of incentivise people to not carry big handbags too.

- Incentivise passengers with less baggage.
- Focus on seating arrangements and strategise who gets to board first /last.
- Use all four doors for boarding as multiple entry/ exit points
- encourage Gamification to engage staff and customers.

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Assuming there are no more requirements & conditions, remove seat numbers. People claim their seats as they board.

L1, that is much better than every middle passenger arguing with them for a better seats. No numbers ensure that people who care most about the seat rush, and people who are less bothered board last. Natural selection.

It wasn't sarcasm, this would indeed work in reducing boarding times. You wouldn't be a preferred airline for most though.

What a way to crowdsource ideas for an engagement, genius! :D

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