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Well, it kind of depends on what level of emotional reactivity we're talking about here. I think the answer can range from making an effort to understand their trigger and trying to navigate around them, or straight up avoiding them at all costs so you don't have to deal with their instability. Got a little more context to share perhaps? There isn't really one answer when it comes to these things.
You just have to avoid topics or things that trigger them,you learn and adapt.
Raise your concerns to your manager. Find a new job if you can’t find ways to avoid them or if your manager won’t do anything about it.
I'm not sure I understand what you mean by "emotionally reactive," but there is a woman in the office that I would describe as a "wasp flying around with her stinger out." If "bad Carol" comes to work, it's icebergs ahead. If "good Carol" arrives, she brings the warmth of a spring day with her smile. Usually you know which one is there. Sometimes you don't find out until you make an innocent comment like "my husband cooked me French toast this morning" only to be treated to a 15-minute rant about how her husband's only experience with a frying pan was when she hit him over the head with one for staying out until 2 a.m. with some guys from his work. What to do? Read the room. I have tried to subtly suggest she consider some kind of therapy or at least see a doctor about her mood swings, but so far no dice.
The associate on my team used to ask me for feedback on her work. I would give her feedback and she would flip out because it wasn’t what she wanted to hear. My manager loved her. I got kicked out