Have you ever had to ban a customer from entering your restaurant again? What was the reason? And how did you enforce it? The other day, we had a customer harass one of our staff and we had to call the cops - he’s now banned from entry.

like
Posting as :
works at
You are currently posting as works at

We had a customer make some extremely dangerous threats, and we also had to call the cops on them. Had staff meetings after that to address the situation, and if they were seen again, they are to get a manager who will then refuse service.

Yeah totally!

A guy came in drunk, started yelling at the hostess, then shoved a server. We comped the damage and called the cops. After that, we shared his photo with staff and posted a quiet note by the host stand. No drama, just boundaries. It sucks, but protecting your team has to come first, no exceptions.

Definitely agree with that! Protect your staff as a priority!

We did a couple years ago, it was one of the best days I've ever had at work. The guy was a super rich regular who was a complete pain in the you know what and rude to all our staff, and the owners always let it slide because he spent so much money. One day he took it too far, made one of the servers cry, and started in on my manager who came over to try to defuse things. Manager was already having a bad day and completely snapped on the guy, told him to GTFO and threatened to call the cops if he didn't. It must've been the first time in his life anyone had ever stood up to him like that, he looked so shocked. Haven't seen him since.

Good for your manager to stand up to such a jerk! Just because he’s rich doesn’t give him the right to act like a child having a tantrum. Rich people sometimes are so entitled.

Related Posts

@Capco what’s the comms/content space like? I’ve heard lots of mixed reviews re: consultancy jobs, but that’s not my focus. I ask as I’m looking into a potential position at Capco, but concerned I could be leaving a more “secure” company (BofA) for a raise at another org. that has a lot of room for improvement.

like

Perspective: monogamy is anti-human nature; in this era where each parent could raise a kid independently, marriage tends to be a shackle on many aspects of life. We live once, why does society expect us to live with 1 person for 60+ years? No wonder divorce rates are through the roof!

funnylikesmart

Reasons to stay in NYC? Kinda feel really sad living here.

like

Heard that Accenture gave promotions to all in the name of Fastrack promotion tag in Dec 2021.. as the attrition rate is high currently.. is that true...?

likehelpful

Any suggestions on resources for corporate contract drafting? I have been largely responsible for employment matters and basic contracts. Starting to work on buy/sell of goods and services; not huge but also not employment agreements. Looking for refreshers... been a while since law school and the bar. Thanks

like
like

EPAM referral drive (Available only till July 31st) - Java openings available for 3 to 10 years experience. Please DM me for referral.

Post Photo
like

Anyone joined Non-technical teams or about to join ?? This week or next week

like

Wipro is offering 28LPA for 15 yoe managerial role. If it worth going ahead for any reason?

like

Hi Fishes,

Need Referral

React Full Stack Developer

React JS, Mongo DB, Node Js, Vuetify, VueJs, HTML, CSS, Javascript, Material UI

Exp- Working as a Junior Developer in a startup (2 Months)

Location-India Preference(Pune)

Thanks in Advance

like

How is a Partner’s sales bonus at your firm calculated? Also, what if multiple Partners have connections at the same client when a sale is made? How is the bonus fairly distributed?

like

Any one aware of the laptop purchasing policy at kgs. Where we can purchase a laptop for max 1 lac and kgs will pay the entire amount to us provided bill is in its name and kgs will deduct the same amount from our salary in 36 installments.

like

Do we get chance to negotiate when we receive the letter tomorrow ? Or they provide the final letter only ?

Anyone else not receive their stimmy yet? Siblings received theirs weeks ago and I haven’t seen anything. No update from the IRS website either.

likehelpful

For anyone who took the CISA exam (I passed lol), how many days did it take to get your “official score”? I know it says 10 days but wanted to ask if anyone got it sooner

like

I’ll be asking my last job for a letter of recommendation but I’m not sure who to ask. My boss, who is lovely and would write an amazing LOR. Or my boss's boss who would put minimal effort in but it would have more weight.

like

Hi everyone. I’ve recently purchased a Rolex and looking to get it insured. Can anyone provide recs for good jewelry insurers? TIA

like

Keep waking up at 4 am.. anyone have tips on how to avoid this and sleep thru the night? Generally go to bed around 1030 and wake up 630

like

Additional Posts in Restaurants & Food Services

So I'm fairly new to the restaurant business; only in like 4 years (only two concepts). Both have been pure chaos that causes so much stress and anxiety. Is this industry wide or am I just unlucky with the 2 concepts I've experienced so far?

like

So I work as an assistant manager at a restaurant for the past 9 months. I've worked in restaurants for the past 6 years science I was 16. Now I'm 22. I went to a trade school for media and film. I got a dream opportunity to work in the field making about the same or 10% more. I told myself the only reason I'd leave this company is for this type of job. Should I take the chance at this job and leave the restaurant that is on the rise and growing?

like

Any salaried workers figure up their *actual* hourly rate? Oooof what a mistake that was🥴

like

Check the overtime laws for your state!!

I just recently worked 58.6 hours in a week, weekly pay, nice OT profit right? Depends on where you live.

In Iowa, there is no Overtime pay mandate, the overtime pay is at the discretion of the business. I received 58.6 hours of base pay for the week.

If the company makes less than $1 million per year or does not engage in intercontinental sales, the company is not required to pay the overtime rate of time and a half, just your base rate.

like

I have two job offers, one as a waiter and one as a bartender. Which one would you take? I’m thinking bartender for the tips.

like

I had quite the day the other day. Coustmer comes in and then ends up leaving with a grossed out look on his face just for him to put in a complaint about my appearance...he down right called me some nasty things for no reason. Still feeling gross about it. He was upset for no reason as far as I'm concerned.

like

So I finally got around to watching the Bear. Thoughts? They did get the frantic element right and the little details. But my family at Thanksgiving all seemed to think it was basically a documentary

like

My team and I are looking at upgrading our invoicing system for catering gigs as our catering popularity is growing in our area.
Looking for BEO/invoicing/contract software that’s easy to use, saves menus, and not too terribly expensive. Recommendations?

like

New to Fishbowl?

Download the Fishbowl app to
unlock all discussions on Fishbowl.
That was just a preview…
Sign Up to see all discussions
  • Discover what it’s like to work at companies from real professionals
  • Get candid advice from people in your field in a safe space
  • Chat and network with other professionals in your field
Sign up in seconds to unlock all discussions on Fishbowl.

Already a user?
Login here

Share

Embed this post

Copy and paste embed code on your site

Preview

Download the
Fishbowl app

See what’s happening in your industry
from the palm of your hand.

A phone with Fishbowl app

Scan your QR code to download
Fishbowl app on your mobile

Download app

Sign up for free to view this conversation on Fishbowl

By continuing you agree to Terms of Use and Privacy Policy

Already have an account? Log in

Sign up for free to continue using Fishbowl

By continuing you agree to Terms of Use(New) and Privacy Policy(New)
Messaging rates may apply

Already have an account? Log in

For account settings, visit Fishbowl on Desktop Browser or

General

Legal