Hello Customer Support Team,

I am having trouble updating my email preferences. I need to delete the primary and update the secondary. Please assist

I am a Sales Support Engineer (Applications Engineer) with 2 YOE. I am thinking about making a change because my job is no longer challenging, and there isn’t much growth opportunity in my company. I love my team, but I feel like I may need to move on. I am at 70k a year and have been told time and time again that I have learned faster than anyone they have seen and am a top performer. I don’t feel like I am being compensated for that either. Any suggestions on companies and target salaries?

What is the average or starting salary to be a Coordinator in the logistic industry?

Looking to go into either management or clinical applications. What’s the starting salary for a radiology supervisor and a clinical application analyst in ohio? I have my MBA and 5 years experience and a rad tech.

What do you folks think about a monthly show and tell of anything data-related?
Open forum where anything relating to data & its applications would be fair game. E.g.:

-a visualization you made and/or like
-data pipelines for a personal website
-market analysis
-relevant memes
-scientific article
-data news
-what you'd like to see data driven but isn't

In a nutshell, a conversational experience. Introduce and discuss ideas. BYOB and at least 1 talking point, or if you really want a full deck

I am an email marketing specialist. I am approaching my one year at my new job. I have been going above & beyond. I have been recognized by my boss that I have been doing great as well. I have been implementing new strategies, completing all assignments on time, and I do the most in all of our meetings, interviews and business events. How much can I ask for a raise?

I am CA FINAL student, i have done most of my internship into audit but post qualification i want to start my career into taxation( direct & international). Any suggestions or recommendation on whether any big 4 will take a fresher.

I am working hard on my theoretical knowledge before interview.

Also preparing for Enrolled Agent USA, IRS

Since recent events, do you think PSAs are still worth the time & energy?

How do y'all feel about Teslas? Idk why I assume the worst about the person driving them 😅

Thoughts on how the upcoming recession will affect the law industry?

Got a panic attack for the first time yesterday. How to handle these situations?

Hi Everyone,
Currently I am looking to make a career change into the real estate industry, specifically commercial real estate. However, LinkedIn messages have failed to successfully get me an interview to talk with someone from this field. Does anyone have experience/insight on how I could better make connections with people in this field?

Have interviews set up at FAANG co and getting good signals, for a position that was posted widely (all across US) but not remote. Haven’t broached the subject of location yet. Would you (1) early on clearly state that you’re not open to relocation but that you would be open to visiting a big office once or twice a month; (2) not say anything now and wait to get an offer and ask for an exemption; or (3) something else?

Binged: STATELESS on netflix.
Cate Blanchet-produced miniseries based on true stories about refugees housed in an immigration camp. Thought it was very well done. Any other watchers?

Looking to relocate to Boston (fiance grew up there and wants to settle down around family). Sadly I dont have much of a network up there. Does anyone know of current searches?

Anyone had success with CISSP audiobooks to study? I got a long commute!

Hello all,
I am currently working as a data Scientist with overall experience of 5.5 years and relevant experience of 3 years. My current CTC is in the range of 11-12lpa (including variable).
What should my CTC as per market standards considering I have a PG degree in AI-ML from an recognised college?

Can anyone recommend a powerlifting program? Goal is to up leg strength and maintain/aesthetic upper (don’t care for benching for max). Thanks!

Is it possible to be employed (W-2) at two companies at once?

When negotiating a sign on bonus with a new firm based on the fact that you were anticipating a bonus for that fiscal year and are leaving before that is paid out, do you have to do anything to prove you would have actually received a bonus/the amount of bonus you would have received?

It’s time we collectively stop agreeing to be abused by customers just because management thinks we should.

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

Will the customer support future be led by chatbots or will we still be necessary? lol

I hope you don’t mind, but I just have to brag. I QUIT MY JOB TODAY. Farewell, Karens.

When you’re applying for customer service jobs, do you customize the resume objective for each?

How have the skills needed for working in customer support changed over the past decade?

Tell me a feel-good story from work that will restore my faith in humanity.

For those of you who lead a support team, how do you handle case/ticket queues when agents are OOO? I lead a team of 7 and looking to implement a better OOO process. Thanks!

Hiring managers, what do you look for as you’re going through resumes?

I grew up with a lot of social anxiety so I can't really believe I'm saying this, but my favorite thing about working at a store is that I have to talk to people every day. It's really helped me come "out of my shell" and stepping outside of my comfort zone has given me more confidence than I ever thought it would.

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

Yesterday someone told me: “I will never shop here again!” I saw them at the same time the following week! Lol. Just a reminder to not take anything too personally.

Are you worried about how quickly AI support is growing?

Managers, how do you help your customer support team avoid burnout?

I’ve spent 3 years working at a call center and I would do just about anything to get off the phones. Do I aim for a promotion, or would I be better off trying another industry?

Ways to destress during work as a customer support agent?

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

What are your tips for publicly responding to negative reviews?

I’d be so much happier doing customer service through live chat instead of phones. Are there jobs that hire just for online support, or do they all require you to take calls?

Is outbound customer support typically less stressful than inbound?