What are your tips for publicly responding to negative reviews?

Anyone build a house in NVA? We're planning to move to a bigger house in a couple of years and building is an option if it's not too expensive. Anyone got any builders or $/sq ft info? Thanks!

Hey everyone! This is my first time posting but I thought I’d try to ask, I received a request from a recruiter to interview for a new insurance company I’ve never heard of: Branch. Looked it up and it seems to be a new “Techsurance” company working with both home and auto policies. Does anyone have any information they could share about this company? Thank you!

Anyone looking to sublet a 2bd / 2bth at a new amenities building in River North? Rent is $3600

What health/pharma agencies are in SF?

Is anyone in the Tac group?

It often feels like I'm dragged into meetings which don't require me to participate. If they aren't explicitly mandatory, can I just skip meetings?

For remote folks: am I more likely to find a remote role that allows me to move around multiple times during my tenure at a big FAANG-like company, or a startup? what are things I should look out for in my search?

I am a Product Owner with 4+ YOE. I have been in my current role for 4 months and have continuously found that this role and company are not the right fit for me. Looking back on everything they said during the interview process it turns out that the culture, product and role are not aligning with anything we discussed. They have added on responsibilities and I have continuously expressed to my direct manager how I feel.
Cont’d in comments…

What are currently the best Canadian credit cards for travelers? Looking for Aeroplan or bonvoy points or companion tickets

First timer to Vegas. Three couples (all 29-30 yo) no kids. All desis. Recommended things to do and shows to watch?

Like: Partying, Chilling, shows, Outdoors

Not much into: drinking,gambling

Hi all need 11 likes to start dm please help

Hi partners. I’m considering an offer from a key client in my region. I’ve never been on a client engagement with them, but my practice in my region has traditionally done a fair amount of work(contd)

Worked a few years at a small company and wondering what it actually takes to make the big jump to MBB. Anyone willing to connect and share insights?

Hi Fishes,
I applied to barclays carrier portal multipletimes, and I didn't hear back for any of them.
Could you please help as I have job ID with me for the same.
Please help!

How to stop customer service from ruining your day?

When a customer asks how you are, what goes through your head before saying “I’m great, thanks”?

What tips would you give to someone going into customer service?

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

I always consider it a win when I can make a customer laugh, it makes conversations run so much smoother

Whew! That was a long one. I feel like spending over 10 mins on the line with customer support adds a bit of irritation which could turn unpleasant when issues aren’t resolved.

In my company, we have a staff of customer support agents to resolve user concerns, but they prefer to complain on social media and never call the number we give them. Should we transfer the agents to the Social Media platforms or insistently try to get them to call us?

What's your worse experience working in customer support?

Here's mine: I was working in the call center and I was explaining to a customer that he had used up all his credit and that's why he couldn't surf the Internet on his phone. He started to insult me for 8 minutes and, due to company policies, I could not hang up until he had finished.

I’ve spent 3 years working at a call center and I would do just about anything to get off the phones. Do I aim for a promotion, or would I be better off trying another industry?

Hiring managers, what do you look for as you’re going through resumes?

Managers, how do you help your customer support team avoid burnout?

Hi fishes, do you get paid by the hour or receive a salary?

Creative ways to respond to customer concerns without sounding scripted?

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

I’d be so much happier doing customer service through live chat instead of phones. Are there jobs that hire just for online support, or do they all require you to take calls?

Any suggestions for how to find a fully remote customer support job?

Introverts like myself are really grateful for work from home jobs. We really never have to leave the house and it eases our anxiety. Let’s boycott being forced to be outside with PEOPLE.

Anyone else feel like customers have been super irate lately?

That moment the customer asks how your day is going and you have to decide between lying or getting fired 😂