If you had to wipe a company off the face of the earth based on their customer support, which one would it be??

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Comcast! Trying to get anywhere with them is a joke.

Does that include companies where the customer support is non-existent? Then I would have to say FB! It's so frustrating how little they care about the people who use their site.

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Hi I have an offer of 27 lpa and Oracle salary discuss is about to happen with hiring manager. I have 9+ years of experience how much I should ask in terms of package and bonus to stay atleast 5 years in Oracle Consulting team? Please guide me this will be helpful to negotiate.Oracle

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How would you suggest dealing with a toxic boss? They gossip and seem to purposely be vague about critical information, likely so they can't be held accountable.

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Which offer is better?
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For a family with a kid.
Tech stack: SRE/DevOps/ Cloud architect
People staying in Europe and dubai please comment.

My priorities: Long term stay, better education , quality life, location with better security, law n order and less hussels.

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I had a really positive annual review. One partner pointed out that he identified me in his succession plan. A few months later the firm hired a male associate into my dept. he has about 3 more con’t

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Just got Offer letter and joining on 16th Aug.
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I think the Matrix is broken, I just had a déjà vu.

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Sales people can be so gross……

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Where are David Miami’s ECDs going? 👀

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1.Wipro will give any hike after completing probation period of 6 months??
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Hi fishes today i got the mail that I cleared technical interview for B1(Associate consultant) 2.1 YOE .Net tech stack Capgemini.
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Anyone here as a manager at asics what’s the pay range for assistant manager?

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Take home salary for a fixed 23lpa CTC.
After pf deduction and tax ,what myt be the take home.

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What's the total comp packages look like for big pharma for Sr. Manager or AD?

Is 130-150, 15% bonus, 15k rsu in line?

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Before joining a company, is it ok to ask those who are already working in the company about their working experience on linkedin?

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Hello recruiters, happy Monday!

I want to know why recruiters ask me in an interview if I am looking at other opportunities, or if I am interviewing at other companies. If I say yes they will ask at what stage I am.

I just want to know the reason behind it and if there is a right answer to this question!

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Additional Posts in Customer Support

I cringe when I'm at a friend's house and they answer their phone, find out it's a telemarketer, and just hang up on them. It's so rude. They know I have to cold-call people at my job and you'd think they would at least act like they were more respectful of the job.

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It’s time we collectively stop agreeing to be abused by customers just because management thinks we should.

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"You can't please everyone!" Being in customer support for 4+ years, that statement has never been truer.

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We’re losing employees, understandably so, because of how customers behave. That means longer wait times for support which makes customers even angrier. What happens when there is no one left to do the job?

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Did you have a great customer today? Tell us about them! Positive stories are always nice.

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Are you worried about how quickly AI support is growing?

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Creative ways to respond to customer concerns without sounding scripted?

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What tips would you give to someone going into customer service?

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I always consider it a win when I can make a customer laugh, it makes conversations run so much smoother

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Have you ever been the customer support that saved the day? See! Not all heroes wear capes😌

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When you’re applying for customer service jobs, do you customize the resume objective for each?

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Favourite coffee + favourite show + getting your work done? Best balance ever #customersupportperks😌

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Customers are giving us bad experience ratings because we don’t offer them the solutions they want. Our company won’t allow us to offer those solutions, but the manager punishes us for low ratings anyway. I don’t get how they’re ok with that.

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What are your tips for publicly responding to negative reviews?

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My work from home customer support people, do you miss the in person company culture or you’re good? Cause same

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Do you feel working in customer support has made you a better customer?

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How have the skills needed for working in customer support changed over the past decade?

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More people are jumping to social media as an effective customer service tool. Why? 1) Email support takes forever. 2) No one wants to read the help page anymore. 3) It's a hit or miss getting in contact with great sales rep

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When a customer asks how you are, what goes through your head before saying “I’m great, thanks”?

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How has introducing a customer support chatbot changed the interactions you have with customers?

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