Hello guys, wanted to understand the key KPI’s of Salesforce Professional services org. Thanks a lot !

like
Posting as :
works at
You are currently posting as works at

Utilization.

like

Same as any prof services group - revenue and profit at the highest level, then the things that drive that - utilization, bill rate, margin, then the more qualitative measures - number of clients, revenue per client, client sat/feedback scores, employee engagement scores, etc.

like

Thank you

Does revenue have a higher weight-age than CSAT? Ideally Salesforce folks pls respond

like

My bonus is measured against revenue & profit. CSAT and client feedback are super important, but don't directly impact my compensation. But, I'm in engineering, not client management / client success, so you might see variations there.

Do you also have a view on average day rates $$

How about the metrics for the newly formed Customer Transformation Advisor role in SalesForce. I understand it sits in professional services org but does not carry sales quota. Is that accurate ?

Related Posts

3 YOE in Marketing through internships in college, followed by 2 years Financial Operations/Data Tools full-time. I got an offer for $75K at TekSystems for a Market Analyst role. I gave them a range of $70-75K, so they gave the max. But I am questioning asking for a bit more given insurance is apparently on the higher-end and I want to ensure I didn't low-ball myself.

Just to note, this is about a 25% increase compared to what I am currently making.

like

How much time does DBS take to release an offer letter after sending Requested Documents

like

Hi fishes,need you inputs regarding Notice period and retention policy.
1. 3 months np is negotiable or its fixed?
2.once you resign do cognizant retain its employees and if yes how much do they offer?

like

As other global firms are calling their employees back to office ? Will pwc ac follow the same or will continue to provide option of working from home .

like

Hi Fishes,

Can anyone help the ctc of Associate II in Transfer Pricing department in PWC AC (with 2 years of YoE)? Is there city wide difference?

like

I was humbled today when I was talking to a guy at work(I’m in industry) and we were looking through the past work history of executives/board members and I’m go “oh she used to work at Deloitte!” And he’s like “what’s a Deloitte”

likefunny

What questions are asked in KPMG next round after L1 ? Is it technical or totally HR? KPMG KPMG India

like

What is the salary (fixed + joining + variable + stocks) for supply chain program manager at Microsoft India? CSCP division. I saw opening in linkedin. @Microsoft

like

How much does Maersk offer for JL2 SAP TM Consultant? Current CTC 16 .... Also, with close to 5 years of experience is JL2 correct level? Maersk Deloitte Accenture Maersk Management Consulting Tata Consultancy Infosys EY

like

What kind of work does an architect C5 band have to do in mindtree? I have been offered architect position but i have no prior experience. I have been working as a developer only that too I will say I am average. Will I be able to cop up with the role?

like

Hi All,

how would be the average day of a Data Engineer in PWC SDC ? I have 3.5 YOE

Thanks in advance for your valuable comments 😊

like

Hi all,
What is the Pay band for Senior within the KGS FRM team?
YoE - 3.5years
Background- MBA

Hey Sharks
Anyone from the
Amazon Data Science Team/ Current Data Scientist (domain - Predictive Maintenance,Retail,TMT) that can help me prepare for the Amazon Data Scientist interview. A high level road map may help!!
TIA

like

Hey does anyone know how to best prep for the Accenture Industry X Anaylsty

Showcase
Scenario
and Strenght Based Interviews.

Thank you

like

Supposed to start at D at end of the month. Anyone familiar with HR strategy & services? Any insight is greatly appreciated :)

like

Relationship Banker(RB) does JPMorgan Chase Bank offer yearly raises in these roles?

like

Anyone know anything about doing marketing at BCG DV (Boston Consulting Group Digital Ventures)?

like

What type of Behavioural questions are asked in a Kearney interview (are they relatively standard)? Do you get penalised for using the same examples in the same/different rounds if the same question comes up?

likehelpful

More Posts

For a linear regression analysis… the equation of a line is Y=MX+B, where M is the slope. So if I’m measuring a line across 365 days and M=.2, can I say that I have increased production by 20% over a year. Or is production increasing 20% each day?

like

Infosys salary breakup, can someone explain the take home

Post Photo
like

New wage code!

Has your CTC been revised according to new wage code ? ie. Min 50% basic ?
Neither my current employer nor any offers that have been extended to me have been in accordance with this. Will our CTC be revised this FY ?

like

Deloitte Consulting fishes - what's the expected base and bonus for an SM1? I've seen glassdoor, but don't think can rely on it!

like

So for those who have been with Deloitte for 3yrs and above, what is the motivation? What are the rewards? No ESPP, so what really do you get to show for the work, time and all? Kindly share, am trying to make a big decision here, thanks?

like

Anyone into photography? Looking for friends to get some outdoor shoots with!

like

What's the approximate base salary for internal audit advisory manager?

like

Hi Fishes, I have 2.2 yoe in Java, Spring, Springboot, Microservices, Mysql and Ci/CD I have 2 months of notice period please refer my profile if you have any opportunity for the same skillset. Please DM/Comment. TIA

I heard that if we are on the bench for more than 2 months and if the resources management team share our profile with HR, then HR asks to share the screen and put in the registration? Is that true?

like

I’m graduating in December, with a background in environmental economics and policy. Consulting didn’t work out this cycle. Made it to final rounds for Bain and Kearney but in the end didn’t get an offer. I want to recoup and try again, but I’m worried that once I’m out of undergrad the door will be closed to starting in consulting.

What can I do to make this happen? I have friends and connections at Bain and Kearney and the other firms as well, but not sure if it’s feasible now.

like

Does anyone have a non-compete clause in their contract in the UK (restricting you to work at a competitor firm)?
Do you know if Accenture enforces it at the time of exit?

like

Using Robinhood to do some day trading. Bought a share of Amazon a few months back and have almost 30% ROI. Should I sell? It seems like it is too high right now and the bottom could fall any moment.

like

Did not sell some of my underperforming stocks before end of 2021. Can I sell now but include them in 2021 tax return? Remember there is some grace period for this.

like

$530k HHI, $250k cash on hand, $1.2M investments/retirement. Plan to buy $800-900k house as our first home, but thinking of the best approach given rates today. My thinking is that we (i) put $200k+ down and get a 5/1 ARM. (ii) put everything we save moving forward toward paying down the principal (after maximizing retirement accounts). Should be able to do $100k per year. (iii) If rates go down below 4.5ish % for 15 year fixed, refinance and stop aggressive payment. Thoughts on this approach?

like

I just got an offer from Accenture Switzerland, Total Comp 170K with 140K base. I have 6YOE as IT consultant and 9YOE in total. I am just upset that they did not offer me a relocation package of 20k because the cost of living in Zurich for a family with 1 child is crazy! Should I insist for a sign on bonus before accepting the offer?

like

Kindly requesting likes for this post to enable pvt chats

like

Hello all, my first post. Anyone else feel like their general manager won't promote them because they're afraid you'll make them look bad. Like they don't do their job well enough so you'll outshine them? Do you stay? Leave? Try to build the relationship? It's been a year. @Aimbridgehospitalityllc

likehelpful

Does anyone else feel like instead of reviewing all the increased work we’ve been doing and releveling accordingly, the firm is just rewriting our current job scope to include the increased work?

like

I’m still in the entry levels of digital marketing and I’m looking to expand my skills. What would you suggest to get certified in or skills / programs to learn.

Curious if all forms have been using “virtual” EAs and if so, how long before the “old” EA model is obsolete?

likesmart

Additional Posts in Salesforce Professionals

Which companies does Salesforce’s consider as it’s true competitors?

like

Any SFCC Architects or Tech leads looking for a change? I have an urgent requirement in my team. Please DM for more information. Thanks

like

What's this new position at Salesforce- Success Guide? Estimated salary? How does this differ from csm?

like

What level/title in Salesforce Professional Services is equivalent to partner/MD at Accenture/Deloitte/IBM/PWC? And what is compensation?

like

Does anyone know of any sf consulting firms offering equity as part of comp package?

like

What is the TC range for managers in Accenture's Salesforce practice? Coming in with 4 YOE, 7x SF certs and am currently manager in the Technical Architect team at a boutique SI partner(1000-3000) employees. Thanks for the help! Accenture

likefunny

Hi everyone , I’m trying to build an email template with cross objects. I know that doesn’t work but is there a work around?

like

Hello 🐠-
I recently started in a sales role. Have a heavy consulting background (20 years) imagine big four and SI experience. Question - from here how easy or difficult is it to move internally. What areas within SalesForce value the consulting skill set. I have managed large teams and P&L of $20M annual. Big name client experience and complex professional services sales and delivery experience with global teams (India, UK, Latin America).

like

Hi. I have a Panel Interview with a Salesforce product company. I need to do a presentation to the customer on the Product and how it will solve their problems. I need to do an elevator pitch for 3 slides about the company and then address the customer problems with the features of the product. Can you please share some Tips on these ( Elevator Pitch about the company and suggestions for the Panel interview) ? Thanks.

like

Is it better to start off early career at a BDR/SDR role or a tech consulting role to eventually be a solutions engineer? Advice is appreciated!

like

Hi all, what’s a good career path after consulting? Where would you all go as your next step?

like

How’s Salesforce market for a senior technical architect with 12 years of experience? Which city is best and what salary to expect in US?

like

I have the opportunity to take a Solution Architect role for the Salesforce CSG team. I'm currently a solo SA for a large Salesforce Org usually dealing with about 5 large projects at a time. Can anyone that has or currently works for the Salesforce CSG team answer a few questions?

1. How many projects/engagements does a normal SA for the CSG team work at one time?

2. What is the average starting wage of a SA on the CSG team?

3. How do/did you like working for the CSG team?

like

Hey all 👋🏻 I’m looking for a referral for the Named Account Executive - Large Enterprise Banking @ Salesforce. I currently work in commercial banking for TD as an account manager and have over 3 years experience in banking and 4 in finance. Anyone have advice to get an interview?

like

Interviewing for an SE position and have my final demo in a few weeks. Any trailhead modules I should check out to get more prepared/confident? Thank you in advance!

Is Salesforce a career whole? Or can you build skills that are applicable to other industries?

like

Trying to register for a new exam in webassessor and it is only giving option to select Academic Alliance. Any one else faced this?

Deloitte vs Accenture Salary for Consultants in Salesforce technology? Have 6 yoe..

Please throw some numbers..Deloitte Accenture

like

I am an IT architect with 10 years of experience specifically in Salesforce products. I am thinking of moving from a strategy consulting role to an architecture role in Salesforce (company) itself. I have experience building tech strategies and also technical project delivery.

Wondering if it makes sense to apply for an Enterprise Architect (pre-sales) or a Senior Technical Architect role??

Also in terms of seniority and salary are these roles any different?

like

Health Cloud architect here. What should my next company and comp be?

like

New to Fishbowl?

Download the Fishbowl app to
unlock all discussions on Fishbowl.
That was just a preview…
Sign Up to see all discussions
  • Discover what it’s like to work at companies from real professionals
  • Get candid advice from people in your field in a safe space
  • Chat and network with other professionals in your field
Sign up in seconds to unlock all discussions on Fishbowl.

Already a user?
Login here

Share

Embed this post

Copy and paste embed code on your site

Preview

Download the
Fishbowl app

See what’s happening in your industry
from the palm of your hand.

A phone with Fishbowl app

Scan your QR code to download
Fishbowl app on your mobile

Download app

Sign up for free to view this conversation on Fishbowl

By continuing you agree to Terms of Use and Privacy Policy

Already have an account? Log in

Sign up for free to continue using Fishbowl

By continuing you agree to Terms of Use(New) and Privacy Policy(New)
Messaging rates may apply

Already have an account? Log in

For account settings, visit Fishbowl on Desktop Browser or

General

Legal