Hey ppl!! Just want to seek for advices on the career direction to take. I have 2.5 YOE being generalist/BA in consulting but want to focus on a specific area. Im very interested in CRM/ERP field and thinking either go with Salesforce or dynamics 365.
Just wondering how’s the market of dynamics 365 in the future 5 years (maybe chatgpt will be leveraged)? Cuz I see there are more needs in Salesforce field now but not sure if dynamics 365has a larger potential:) appreciate on any advice!

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It depends which area you are in. In APAC dynamics is becoming a very popular option for businesses, particularly for CE and BC. F&O is also going pretty well but super big companies still love SAP.
Salesforce is still quite favoured by big businesses but CE is definitely becoming a more competitive option. Plus Microsoft is putting in a lot of investment into all of the dynamics products and introducing co-pilot into it already.

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Thanks a lot for the insights! Sounds like D365 package has the potential and I’m already on the fundamentals training to understand it more:)

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