How do I request suite upgrades on the new app? I have 10 that will expire this year and can’t seem to find a way to apply them on a reservation. Thanks for the help!

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Thanks K1 and D2.

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I think you have to call to have them applied to a reservation. Never used them but I also have 10 I need to use

Thanks D1. That sucks. SPG used to let you request them online. Wonder if the website is any better than the app.

I can add it, if you look at the reservation details, there’s an option to request

Desktop site allows you to apply suite upgrades

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Almost 4 weeks in and my status is still wrong. It was correct for the first ~1 day and then bumped down a level. Shouldn’t be hard as all my nights last year were SPG. This is ridiculous.

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I thought my nights and points would merge. How do I make that happen?

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How is your Ambassador service? I reached it with the merge but really bad so far. Not reactive, I have to wait days and send multiple emails to get an answer, doesn’t do what she says she would do...

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First post? Ok I will start. My SPG nights for 2018 dropped from 101 to 91 after the merger.

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