I am have been working at a dept store chain,for almost 2 years,they have made some big changes to their company recently,1 of them is actually standing behind us in the checkout area and grading us on if we are not saying their script word for word,so customers can open store credit cards,if we deviate from script,we are penalized,and told we will be let go if we are not meeting metrics,(put in place by capital one bank,) 2 years ago,isn't this micro managing?

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If you like retail and are good at selling, move to Dillard’s. They pay much better but do expect you to sell. You can work your way up if you’re good though

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I feel like that is how banana republic was 15 years ago when I worked there lol retail is just painful

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I would leave that company. So many options for sales roles out here.

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That’s astonishing lol. I hate that for you.

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Honestly get yourself a good sales job. I transitioned from TJX companies to start with Comcast’s retail stores and have zero regrets. It’s ludicrous what they offer for comp for pushing credit cards

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That's id just too much. Company spiels are not even that effective. You can improve better if you use your own words to convince people. What they do is not even an effective way to manage people. That's giving them unnecessary pressure.

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