I held an exit interview where the person said, “I asked for help months ago, but no one listened.” I think too many managers in NHS treat resignations as a surprise when the signs were there all along. What is one thing you do to keep people from getting to that point?

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Not at the NHS, but we have that happen where I am, too. It is obvious and loud when we are asking for support, but constantly ignored. We try to help each other out as much as possible. It would be a lot easier if that were coming from the top, though.

Trauma-bonded camaraderie for sure. The sad thing is that once a place or team is like that, I have never seen it turn around.

This is why regular meetings and performance reviews are so important and need to be documented. Reviews are for both parties benefit not just the employer. Shame that this person felt so let down.

Leadership is key, and checking in on employees whether this is a 1 to 1 session with a manager. That could be all it needs to change the culture completely.

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