If I am checked in and have a confirmed seat, why the hell do you want me to talk to an agent or go to a kiosk for my boarding pass? Come on Delta, don't become the AA app.

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No upgrade. Flight is full of diamonds. Just plain BS

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Since the flight is overbooked, probably a way to drop some folks out without paying out.

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^^ that's the correct answer. Alternatively Cheaper fares or last minute fares typically have to get the boarding pass at the desk. They also do this for people who have conflicting or new information compared to what's in their system. There are multiple reasons!

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Upgrade?

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