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Yeah asked for points for the inconvenience min 20k
I had the same thing happens and did not get anything. How did you approach it ?
With D2 here, you knew you had the awards, you just had to follow up. Besides it wouldn’t be a guaranteed upgrade anyway
Just got off the phone with them. They recognized that this wasn't acceptable on their part and extended the eligibility of those nights.
Did you have a different, earlier reservation you were trying to use them on? If so you should have called then. If not - why are you complaining?
The point is that they were not available to me for a significant portion of the promised time.
If my one time United passes weren't available for 3 months, I would ask them for the same extension.
They are under no obligation to accept, but a glitch like that is pretty easy to earn some good will by extending the deadline