I've worked quite a few customer service jobs, and it seems to be common for people not to be able to give simple yes or no answers to very direct questions. To people who do this, why?

Looking for a black dress shoe (to wear with suits) for under $400. Any recommendations??

Moving from T2 to McKinsey. How do vacation requests work? I have family and friends getting married this fall in weddings delayed because of covid, but I’ll just have started so wanted to get a sense of how realistic taking vacation this fall would be and how to approach taking it (e.g. mention to HR, staffing). TIA!

Where can I see the reviews post manager discussion?

I was Associate 2 earlier but when I checked SF recently it's showing Associate 3 but i have not received any email or intimation.. is it a bug?

Producers, how do you handle malfunctioning FX, location problems-demos that won’t work as planned. Car shoot snafu’s, talent problems etc. What are your best problem solving episodes?

I have a really cool freelance gig @ hand but I don't want to disappoint my agency since I envision myself possibly working w them after my internship (Prior to this I requested some days off already)

I'm in a litigation, about 9 months in. Is it normal that I spend majority of my time making bundles for my partners (printing, binding, moving docs in a different order whenever there are new documents or he wants to add stuff) reviewing documents and making tables (e.g. dates, which documents are from where), and the only legal work is like notices of admission, list of documents, the occasional research? I'm so bored and I want to quit but I don't know if I have unrealistic expectations.

Accenture UBS work environment any idea ???

Does anyone have any suggestions on how to get into project work or contract work? I’m hoping to leave public by January and need a break from corporate America for awhile. I want to stay remote and not be committed to 40 hours a week.

How to share payslip and increment letter to our personal email from KGS email ?? It is currently blocking.

Hi All,
I have offer in KPMG and joining date is in November, I will not be able to join in November due NP policy
Will KPMG accept extension of joining date to December ?
Please suggest

At what point do you begin to feel numb (if ever) when you’re done trial and prepping for another trial in a span of 3 months, while mains full caseload of other active litigation cases? Should I be worried that I’m going from engaged and stress to numb and slightly indifferent? Or is this what it feels like to power through? I can’t gauge it anymore? And can’t impose judgment one way or another either.

Dear All Fisbowls,

I have a query. Request all of yours suggestion and if you have done something similar to this please share.

You have resigned and have offer in hand suppose 15 fixed.
Meanwhile you get another offer but they will give around 17 fixed.
I am thinking to quote my in hand offer as 17 fixed with changes in it and share it with them.
So that they can give me around 20 fixed.
Request to share honest detail here.

Is Deloitte Consulting better than ZS at Manager level?

Anyone from Amazon or Google with a non-tech background? Looking to learn for post MBA opportunities in Toronto.

What is tech consulting hike ? For staf 3 senior

Can I still work as a telemarketer even though I have a noticeable accent? People don't say they can't understand me but they seem relieved when they get to talk to somebody else. My boss acts like I'm not very good at the job and I think it's because some customers think I am an "outsider," for lack of a better term. I just want to fit in.

"You can't please everyone!" Being in customer support for 4+ years, that statement has never been truer.

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

When you’re applying for customer service jobs, do you customize the resume objective for each?

I’d be so much happier doing customer service through live chat instead of phones. Are there jobs that hire just for online support, or do they all require you to take calls?

Managers, how do you help your customer support team avoid burnout?

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

Tell me a feel-good story from work that will restore my faith in humanity.

In my company, we have a staff of customer support agents to resolve user concerns, but they prefer to complain on social media and never call the number we give them. Should we transfer the agents to the Social Media platforms or insistently try to get them to call us?

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

If you had to wipe a company off the face of the earth based on their customer support, which one would it be??

I grew up with a lot of social anxiety so I can't really believe I'm saying this, but my favorite thing about working at a store is that I have to talk to people every day. It's really helped me come "out of my shell" and stepping outside of my comfort zone has given me more confidence than I ever thought it would.

Yesterday someone told me: “I will never shop here again!” I saw them at the same time the following week! Lol. Just a reminder to not take anything too personally.

Will the customer support future be led by chatbots or will we still be necessary? lol

Hiring managers, what do you look for as you’re going through resumes?

My company is receiving backlash for…let’s say a poor decision that has gone viral in my city. For 3 days, almost everyone who has called customer support is just looking to insult and yell at us. This isn’t our fault :/

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

Any suggestions for how to find a fully remote customer support job?

When a customer asks how you are, what goes through your head before saying “I’m great, thanks”?

Are you worried about how quickly AI support is growing?