Related Posts
How's SVB doing? Is there a hiring freeze?
I have tons of mushrooms, what should I cook?
Additional Posts in Customer Support
Your most positive customer interaction?
New to Fishbowl?
Download the Fishbowl app to
unlock all discussions on Fishbowl.
unlock all discussions on Fishbowl.



Yeah like bro you think I can afford the subscription myself? It's too expensive for me too lol
Yaaaaa, this! Our food delivery service is super expensive and even with the employee discounts, I can't get close to affording it.
It is very sad when it is time to assist these people but we have to stand firm and sometimes accept that they have no one else to take their anger out on.
yeah, always a bit weird when people call asking me about the prices and sudden changes. you think I have any kind of say over that?
not sure why people expect customer service to somehow have a direct line to the people in charge of those kinds of decisions
I think sometimes people get the wrong idea of what's within our power as the customer service department but I've been doing this job for so long that at this point I just deal with this as if it was nothing out of the ordinary
I get the impression a lot of the time that people just like venting. Sometimes they don't even call asking for anything it's literally just complaning and looking for sympathy. I just do my little spiel about how I'm sorry they're dissapointed with our product
why even feel bad? it's not like you're the one setting the prices. They should be the ones feeling bad for calling and pestering about stuff neither of us have no control over
People seem to think I can just hand out the product as I'd like. I wish I could, but I have rules to follow. I feel bad for them, too. Well, at least until they get mad at me.