I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

Supply chain issues are still a problem. And Fisher and VWR (Avantor) are as greedy as ever. I’m considering looking into starting or investing into a U.S. manufacturing based lab supply company. Thoughts? Anyone work for these companies that can discuss logistics and potential challenges?

I am a new senior but it feels kinda weird. It’s busy season but a lot of my client data still isn’t in yet. And whatever work we do have, my staff are excellent so when I review, it’s quick... cont.

So I was offered a role in Strategy Consulting in after 2 years in Risk Consulting however, after 2 years I’ve only worked on Internal audit engagements few ad hocs such as updating risk register and the delegation of authority matrix.

Honestly speaking I am doing good and I am up for promotion in October however I am not fully enjoying my time but I fear that the move would not be a good and I can’t hit the ground running which scares me.

Any advice and past experiences in such career shit?

Had a cancelled FET then was put on BC. I got my period while on BC and am on day 7 changing a pad every 4 hours. Anyone experienced this? I’m thinking it’s the lining shedding from cancelled cycle

Affordable places near LA/in CA to learn to snowboard?

My fiance got Monkey Pox, it's no joke folks. Get the vaccine even if you aren't into the "scene." You rub arms with the wrong person or enter an enclosed space with someone who has mouth sores, it's going to be a bad time.

Hello fishes
It’s been a month that HR told me that they’ll release offer, but it seems that approval is still in progress, is it normal?

Deal Lingo - I’ve seen a “Book of Banking Jargon” from L&Ws. Is there one out there for M&A? Also does anyone really know what dupe/duped means?! I use it not fully understanding it’s meaning. (Junior Tag)

Does anyone ever feel morally or ethically conflicted working in this space? Serious question.

I see two crowds these days. One thinks housing market will crash. The other thinks housing market will soar.

The contrarian in me makes me think this is a decent indication that housing market will stagnate (or increase minimally) for a few years.

As a general rules, I feel like the majority cannot foresee a crash/surge coming. The prevalence of such expectations would hamper the pre-conditions necessary for such a dramatic change.

Audit lay off people during recession ?

Hello, I have a masters in health informatics management, but not certified. I’m very humble and thankful i have a job but it’s not where i want to be. What careers are best with my degree? I would love to have a career where I’m making decent money, any advice? Open to work from home positions as well!

What are everyone's thoughts on executive MBA vs. traditional MBA? I'm currently pursuing a traditional MBA but sometimes I wonder what could've been 😅

Bought a bunch of PS4 games at start of quarantine and never got started. Between Fallout 4, Witcher 3, Uncharted 4, and The Last of Us, where should I start?

I am told that CSM is not a sales job (so not commission based) yet you are expected to respond to targets. Can you please explain the difference and whether there still is an element of pressure with hitting your targets?

I wanted to get people's opinions on leetcode, codewars etc when prepping for interviews. I am a junior full stack dev looking to move to a better paying junior role or a mid role and honestly these style of questions have always stumped me. I have found that in a year of work to have never found them useful in tackling real world issues. Now I'm moving from a junior to a mid can I still expect leetcode style questions?

I work mainly with react, TS, node, graphql, mongoose and mongoDB.

How long did it take to hear back for CBS early decision applicants?

How does one go about switching practice groups within the same firm? I was under the impression it’s better to lateral elsewhere but I do really like my firm, just not the work in this practice area. Want to switch from transactional to litigation.

Did you have a great customer today? Tell us about them! Positive stories are always nice.

More people are jumping to social media as an effective customer service tool. Why? 1) Email support takes forever. 2) No one wants to read the help page anymore. 3) It's a hit or miss getting in contact with great sales rep

Favourite coffee + favourite show + getting your work done? Best balance ever #customersupportperks😌

Is outbound customer support typically less stressful than inbound?

I always consider it a win when I can make a customer laugh, it makes conversations run so much smoother

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

Let me let in on a secret, customer supoort reps are just humans. PERIOD! Rant is over.

Managers, how do you help your customer support team avoid burnout?

Customers are giving us bad experience ratings because we don’t offer them the solutions they want. Our company won’t allow us to offer those solutions, but the manager punishes us for low ratings anyway. I don’t get how they’re ok with that.

Hey managers, how do you keep company culture alive when managing a remote team?

I hate when customers say “I understand it’s not your fault” and then continue to be rude anyway.

Are you worried about how quickly AI support is growing?

How do you prevent the negativity of your job from impacting your personal life?

It’s time we collectively stop agreeing to be abused by customers just because management thinks we should.

Working from home in customer support provides so much flexibility as a stay at home mom. I can take care of the home, my babies and work without feeling guilty ….talk about mutli-tasking!

What would be your fake customer support name if you could choose and why? I’ll go first “Karen.”

Creative ways to respond to customer concerns without sounding scripted?

Tell me a feel-good story from work that will restore my faith in humanity.

If you want a happy customer, it starts with an happy employee. Keep your customer support agents equppied with proper tools and training. HAPPY EMPLOYEES HAPPY CUSTOMERS

Can I still work as a telemarketer even though I have a noticeable accent? People don't say they can't understand me but they seem relieved when they get to talk to somebody else. My boss acts like I'm not very good at the job and I think it's because some customers think I am an "outsider," for lack of a better term. I just want to fit in.