Any suggestions for how to find a fully remote customer support job?

I recently made the switch to a fully remote Sr IA role. As a new hire, my manager asked me to come up with some measurable and quantifiable performance goals for the next 6 months, as well as a stretch goal. Does anyone have any suggestions? I appreciate the help.

hiya! So I was wondering how I can get a remote job in without any tech or call service experience? I have 4-5 years of customer service experience and I’m taking an swe bootcamp at the moment any suggestions?

Hello Folks,
Can you pls advise on which company to go for.
R-Systems : They are providing WFH + clarity on the project and team for which I’ll be working upon.
CTS : No clarity as of now, only thing I am aware is that I’m a part of full stack community.
HCL : Some clarity on the project but less package than other two.
R-Systems and CTS are giving same CTC.
YOE ~8
Skill set : . Net full stack + Angular + Azure

Thanks

What’s the current WFH model @Merck ? Are they doing a hybrid schedule? How many days?

Hi,

Please help me to choose from below two.
1. Valuelabs
2. R Systems
Yoe and tech :- Java Springboot, 3.5 years
Both are providing wfh and same package
Need to join tomorrow.
TIA

Is PWC Sdc, bangalore location permanent work from home/ hybrid or offices have resumed ?

Which companies in Canada are giving remote opportunities in the insurance industry?

Is Google open to remote? Interviewed within the healthcare research department, waiting to hear back from recruiter on next steps.

Hello! I’m from South Carolina and I was wondering if there was any media companies/ productions that are currently hiring PA’s or entry level workers fully remote? I would love to work in LA more than anything, but I can’t afford to move there which means I’ll just have to stick it out in South Carolina for some time. But unfortunately, South Carolina doesn’t have many opportunities in the media/entertainment industry. Any leads, tips, or advice is much appreciated. Thank you!

Hi those who are looking for "Talent Acquisition Specialist" and work from home. DM me.

Hi all, what salary range would be good for Head of Content (UX writing+ content strategy + direct reports) who reports to VP of Product at a series B, fully remote fintech company?
(MBA, 5+ years experience)

Accounting advisory big4 or IA at F100. Both senior roles. Roughly same base pay.

Big4 has clear trajectory and interesting work.

F100 has 14% bonus, perm remote, and immediate vesting 401k over 7%.

What would you take?

What's the best way to gain visibility by those holding 3-4 positions higher than you? I like learning from them and growing mentorships but can't break the AE-level wall with my responsibilities. Being remote also makes it harder to interact.

I'm on the client/business side but would love to hear anyone's thoughts.

Looking for a REMOTE Paralegal Position in the Colorado Springs, CO area - preferably in Family or Criminal Law - If anyone knows of anything. If someone knows of a recruiter in that area as well, please let me know!
TIA!

What’s your favorite WFH footwear? Any recommended brands for a chilly home office?

Which company to choose?
BNP - X lpa
Persistent - X+4
I am confused because in bnp it is hybrid mode . And persistent atleast for now is remote work. Due to personal reasons, I need work from home, so leaning towards PSL but worried about wlb. Please help...

How’s working at Ogilvy? How are they doing?

How are Ogilvy and McGarry Bowen these days, creative wise, client retention, good “place” to work, work-life balance, etc.?

Any insight in how much (or if) to expect in terms of a Christmas bonus at any of the Publicis Group agencies?

Why’s it so hard for agencies to be transparent with their own employees?

Hi,

Please help me to choose from below two.
1. Valuelabs
2. R Systems
Yoe and tech :- Java Springboot, 3.5 years
Both are providing wfh and same package
Need to join tomorrow.
TIA

Was sending photos of my cat in his Halloween costume to my friend group and accidentally dropped them into the client group chat. Old-school CPG client lead was not amused. Turns out he hates cats

How do you tackle favoritism ? In market risk idk if that’s a trend here

Hi guys, Yoe 12 yrs banking domain Present ctc 14.5 lpa infy and serving notice period.

How much can be negotiated in for global logic ( hr round pending)

Already holding offer 23lpa in wipro TIA GlobalLogic

What would be the salary range for a demand planning specialist in Bay Area?
For someone with 3.5 years work experience and masters degree

Can women leave office early given safety concerns?

With product design questions, I struggle to identify user groups. Once I do everything starts flowing and I’m confident. But the initial identification of user groups is something I find challenging. What’s your go-to way of doing this? For example, the question “design a podcasting app for truck drivers.” What types of truck drivers can I select so that I can prioritize a user group to focus on and begin identification of pain points and solutions?

Does Honeywell usually provide feedback to the interviewee while sending feedback to the HR?

I had an interview with Honeywell Aerospace Division last Monday and the interview was pretty good.
Just curious as it is already been 5 days now.
Or is it usual number of days that they take to callback?

Hello Fishes,
I cleared the Level 2 interview as an Appian developer. Could you please let me know what Level 3 interview would be about? Thr HR said it's an interaction session with the panel. But should I be prepared technically?

What's Amdocs providing for this Diwali ?

Excited to be here!

I am a QA lead looking to break into google Spotify or meta as a program manager or project manager . Can someone please guide me on what does it entail to be a PM at these companies?

Looking for few suggestions for high risk/high return stocks at current level which have potential to double/ triple in next 3-4 years...

I’m being offered a VP level CoS role at Morgan Stanley Tech side. I have 7 YoE. Is $150k-$160k good for this position in NYC or should I ask for more?

Today my supervisor told me "be helpful with customers, but not TOO helpful." I seriously have no idea what that means. OK though, you're the boss?

Customers are giving us bad experience ratings because we don’t offer them the solutions they want. Our company won’t allow us to offer those solutions, but the manager punishes us for low ratings anyway. I don’t get how they’re ok with that.

How do you prevent the negativity of your job from impacting your personal life?

My company is receiving backlash for…let’s say a poor decision that has gone viral in my city. For 3 days, almost everyone who has called customer support is just looking to insult and yell at us. This isn’t our fault :/

I'm going to yell at the next person that suggests "just talking on the phone all day" is easy. Telemarketing is the hardest job I've ever had

What are your tips for publicly responding to negative reviews?

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

Tell me a feel-good story from work that will restore my faith in humanity.

When you’re frustrated with a product, do you take that frustration out on the product? Would you go the customer support route?

Will the customer support future be led by chatbots or will we still be necessary? lol

It’s time we collectively stop agreeing to be abused by customers just because management thinks we should.

I hate when customers say “I understand it’s not your fault” and then continue to be rude anyway.

How have the skills needed for working in customer support changed over the past decade?

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

What would be your fake customer support name if you could choose and why? I’ll go first “Karen.”

When you’re applying for customer service jobs, do you customize the resume objective for each?

Managers, how do you help your customer support team avoid burnout?

Is there a big difference between working at a call center and a smaller company? Why would you pick one over the other?

I keep getting accused of being a bot in live chat. Should I approach my boss about being less scripted, or is the efficiency worth it?

When a customer asks how you are, what goes through your head before saying “I’m great, thanks”?