In my company, we have a staff of customer support agents to resolve user concerns, but they prefer to complain on social media and never call the number we give them. Should we transfer the agents to the Social Media platforms or insistently try to get them to call us?

What’s everyone up to this weekend? 🥳

Purchase a new build recently? How long is the estimated construction timeline?

What's going on this weekend? Any fun holiday shops or pop-up bars I could check out?

Do you have to know some within AmerisourceBergen to work for them? I feel like I have tried 5 times to work for them and nothing has happened.

Hello Sharks,

I am on resignation and my lwd is 20 sept, i am looking for an aws devops role, if you can refer. I would be highly appreciating. Thanks

Hello Fishes, I was an experienced qualified Professor in Sociology for almost 8 years from 2014 to 2020. Due to motherhood I resigned from my job as I am living in a nuclear family. Currently I am working as a Senior Executive HR in a consultancy company named Profession Makers. However, I am looking for a WFH opportunity in the Human Resource (Non IT) sector where I will have the chance to develop professionally. Kindly Help.

Does anyone think it’s safe to drop your dog off to get groomed? She part collie and her undercoat sheds bad. And she’s also just super hairy at the moment.

If I received 2019 income in 2020, do I need to amend my return? I just received a K-1 for a few thousands that is for income earned in 2019. Not sure if I need to amend or if I can just put it in my

what's the salary range of SM at EY GDS assurance practice ?

Anyone know what would be a fair offer moving from the equivalent of a SM position leading tech due diligence at a consulting firm to a similar position working directly for a large PE firm (although director title there)

How to follow up without sounding desperate? I already let them know I have competing offer expiring. They promised to get back to me multiple times but still don’t have final decision from them despite positive feedback.

Want to negotiate salary at an AMLAW200 firm in atlanta. Not a lot of public information about what peer firms (ie, not NY lockstep firms matching cravath scale) pay. What are mid-senior level associates making in Atlanta?

If I’m fully vaccinated, where would be a good place to travel and work from right now? I was looking into Hawaii but you still have to pay for a $90 test apparently.

Need info about Bangalore Metro. How is the availability? What is it about the purple line? Do we need metro card? Is it crowded a lot?

Thinking about lateraling to Dallas as a PE M&A third year associate from NYC. Which firm do larger deals? Public M&A? KE, Sidley, Gibson, or VE? Can you survive at any of the firms doing 2000 hours?

Let’s talk decanters. Does anyone have a specific shape they recommend over others?

Would you rather work 4 10s or 6 7s?

Do you feel working in customer support has made you a better customer?

How do you prevent the negativity of your job from impacting your personal life?

What would be your fake customer support name if you could choose and why? I’ll go first “Karen.”

More people are jumping to social media as an effective customer service tool. Why? 1) Email support takes forever. 2) No one wants to read the help page anymore. 3) It's a hit or miss getting in contact with great sales rep

Have you ever been the customer support that saved the day? See! Not all heroes wear capes😌

I wonder how some businesses are STILL thriving with trash poor customer support! In 2022 *sighs*

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

Hey managers, how do you keep company culture alive when managing a remote team?

How to stop customer service from ruining your day?

When a customer asks how you are, what goes through your head before saying “I’m great, thanks”?

Your most positive customer interaction?

I cringe when I'm at a friend's house and they answer their phone, find out it's a telemarketer, and just hang up on them. It's so rude. They know I have to cold-call people at my job and you'd think they would at least act like they were more respectful of the job.

I always consider it a win when I can make a customer laugh, it makes conversations run so much smoother

Working from home in customer support provides so much flexibility as a stay at home mom. I can take care of the home, my babies and work without feeling guilty ….talk about mutli-tasking!

Creative ways to respond to customer concerns without sounding scripted?

Managers, how do you help your customer support team avoid burnout?

Favourite coffee + favourite show + getting your work done? Best balance ever #customersupportperks😌

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

My work from home customer support people, do you miss the in person company culture or you’re good? Cause same

Do you ever catch yourself overthinking a customer interaction for 15 minutes after a call?