In my company, we have a staff of customer support agents to resolve user concerns, but they prefer to complain on social media and never call the number we give them. Should we transfer the agents to the Social Media platforms or insistently try to get them to call us?

Hi All

After how many days do we get the FNF payout after all stakeholder clearances?

Are we eligible for concurrent job while being on H1-B ?

Or

Can we file for concurrent H1-B ?

I am getting an offer of 12lpa fixed from EY GDS. YoE 5 years. Cybersecurity domain. My fixed was at 8.7 lpa. How is the offer? Rank is 44.

Which company pays better salary - EY GDS or EY India? Also, can someone give Pros and Cons of both?

Any update on performance ratings?
Any idea what to expect looking at current scenario!!

Inhand take home monthly pay for 20lpa in Accenture india? Can anyone please let me know the same? On the verge of getting an offer

Where is Schneider electric bangalore office ?

Do you stay in a peoject you think you'll learn despite the demand of the job and abundance of your other current projects?

FYI have a current health issue that limits my working hours so am not sure how this'll work but I was thinking of learning from this experience.

When a role says “Remote, LOCATION” on the job description, must you live in that LOCATION and work remotely or does it mean that your home office will be that LOCATION?

Recruiters, my position as senior in-house counsel at a privately held electronics manufacturing company was eliminated recently due to COVID. Looking for opportunities in the Mpls/Chicago areas. Open to networking or discussing any open opportunities. Experience includes development and purchasing contracts, distribution agreements, patents, trademarks, licensing, data privacy for an international organization with a legal department of one.

Where is the best street to go bar hopping?

Is the 2018 Macan turbo w perf. Pkg the best Macan ever made?

Newly minted Creative directors: What's the going salary these days in a major US market? SF, NYC, Boston, Chicago, LA.

Having gone through a very underfunded public school system I felt inadequate and I was able to coast by through college. Though I feel like Im capable now I still feel inadequate sometimes. Thoughts?

What’s are some of the companies that will pickup your items, and sell them for you? I’m looking for ones that service the NYC area. Example are Sella, Remoov and Kaiyo. However, they either don’t serve my area or their terms are not what I’m happy with. I’ve tried selling on Facebook market place and OfferUp but I keep getting scammers. Looking to sell my furniture so I can stop paying the storage fees

Litigators—how many different cases are you on?

Been feeling spread too thin lately but I don’t know whats typical. Curious what others do. And would you mind sharing whether you’re a junior, midlevel, partner, etc??

I realize sheer number of cases doesn’t tell the whole story… obviously you can be buried on one massive case. I’m finding it hard to jump back and forth between everything I have going on right now, though, but I don’t know if the answer is to just deal with it.

Hi folks,

Can you guys suggest where to find and apply for good Product Management roles ?
Any websites or sources or suggestions would be appreciated.

P.S: LinkedIn doesn’t seem to be working out well for me. Not sure about you’ll.

Is outbound customer support typically less stressful than inbound?

Tell me a feel-good story from work that will restore my faith in humanity.

Will the customer support future be led by chatbots or will we still be necessary? lol

Managers, how do you help your customer support team avoid burnout?

Creative ways to respond to customer concerns without sounding scripted?

How to stop customer service from ruining your day?

Anyone else feel like customers have been super irate lately?

Do you feel working in customer support has made you a better customer?

Let me let in on a secret, customer supoort reps are just humans. PERIOD! Rant is over.

I wonder how some businesses are STILL thriving with trash poor customer support! In 2022 *sighs*

When you’re frustrated with a product, do you take that frustration out on the product? Would you go the customer support route?

How do you prevent the negativity of your job from impacting your personal life?

Favourite coffee + favourite show + getting your work done? Best balance ever #customersupportperks😌

What would be your fake customer support name if you could choose and why? I’ll go first “Karen.”

It’s time we collectively stop agreeing to be abused by customers just because management thinks we should.

Customers are giving us bad experience ratings because we don’t offer them the solutions they want. Our company won’t allow us to offer those solutions, but the manager punishes us for low ratings anyway. I don’t get how they’re ok with that.

Are you worried about how quickly AI support is growing?

Can I still work as a telemarketer even though I have a noticeable accent? People don't say they can't understand me but they seem relieved when they get to talk to somebody else. My boss acts like I'm not very good at the job and I think it's because some customers think I am an "outsider," for lack of a better term. I just want to fit in.

Hey managers, how do you keep company culture alive when managing a remote team?

Hiring managers, what do you look for as you’re going through resumes?