My company is receiving backlash for…let’s say a poor decision that has gone viral in my city. For 3 days, almost everyone who has called customer support is just looking to insult and yell at us. This isn’t our fault :/

Canadian copywriter looking to hop across the pond next year on T5/Youth Mobility Visa. What should I know in advance?

Hi, did any of you receive H1B receipt notice after filing..please let us know asap.

How long did you hear for an update after applying to visa with or without a referral?

How easy is it to switch firms on Skilled worker visa?

Anyone works/heard of DMV Group? Mind if i shoot some questions about them?

What do you think about switching tech stacks vs becoming an expert in one stack? I am a backend Java engineer, and have solely used Java since I've started my software engineering career about 2 years ago. I don't know whether I should explore other tech stacks while I'm young, or instead focus on becoming a Java expert, given that I enjoy working in Java.

Looking for a career change from tax industry to any finance industry.
Current company: PWC AC
Current ctc : 8 fixed
Expected ctc : 6-7 fixed
Preffered location: bangalore

YOE: 2.5 years non relevant experience
Accenture Infosys ICICI Bank Kotak Mahindra Bank Axis Bank Ltd ANZ Bank State Street JPMorgan Chase Morningstar Morgan Stanley

Wondering what a Director of Operations salary range is, in healthcare, in the Dallas area? Thank!

Joining IBM in December. under 30% tax-slab.
How is my tax calculated, will IBM ask for my prev. comp Form16? (or my ctc is prorated for Dec,Jan,Feb,Mar)
at least for the 4 months of this FY I need full sal. in hand.
How to proceed. I wish my JB comes without tax deduction.

YOE-3.3
Position- Data Engineer
Currently working in Quantiphi
I have 3 offers right now
1) Testbook 23lpa- 19fixed and rest stocks and variable
2)Tech Mahindra-20lpa fixed
3)Skuad - 24lpa fixed
Confused right now which to choose also been listening about recession and bear market so job security is also a crucial point in making a decision.

How much DI is offering(average) to 10+ yoe in consulting manager designation?

Hi Fishes,

What is average salary offered for senior product manager at S&P global market intelligence? Yoe-7 relevant-5

I am being offered 26lpa which includes 15% variable component plus employer contribution to PF. So, the fixed component is just 21. How much more can I negotiate for? Have existing offer of 23l (all fixed)

I work at Google and am interested in creating my own agency. Do you have any experience with this? Thoughts?

For those of you who lead a support team, how do you handle case/ticket queues when agents are OOO? I lead a team of 7 and looking to implement a better OOO process. Thanks!

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

Anyone else feel like customers have been super irate lately?

Are we boycotting companies that send us straight to help page when we have a problem ? We need Quality! Let's turn to better support channels.

Hi fishes, do you get paid by the hour or receive a salary?

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

What are your tips for publicly responding to negative reviews?

When you’re applying for customer service jobs, do you customize the resume objective for each?

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

Whew! That was a long one. I feel like spending over 10 mins on the line with customer support adds a bit of irritation which could turn unpleasant when issues aren’t resolved.

Introverts like myself are really grateful for work from home jobs. We really never have to leave the house and it eases our anxiety. Let’s boycott being forced to be outside with PEOPLE.

Ways to destress during work as a customer support agent?

Managers, how do you help your customer support team avoid burnout?

Hiring managers, what do you look for as you’re going through resumes?

If you had to wipe a company off the face of the earth based on their customer support, which one would it be??

Sometimes it feels like customer service is just trying to calm down a large, angry toddler.

Yesterday someone told me: “I will never shop here again!” I saw them at the same time the following week! Lol. Just a reminder to not take anything too personally.

Any suggestions for how to find a fully remote customer support job?

I grew up with a lot of social anxiety so I can't really believe I'm saying this, but my favorite thing about working at a store is that I have to talk to people every day. It's really helped me come "out of my shell" and stepping outside of my comfort zone has given me more confidence than I ever thought it would.

Working from home in customer support provides so much flexibility as a stay at home mom. I can take care of the home, my babies and work without feeling guilty ….talk about mutli-tasking!