My company is receiving backlash for…let’s say a poor decision that has gone viral in my city. For 3 days, almost everyone who has called customer support is just looking to insult and yell at us. This isn’t our fault :/

Toronto 🐠 who get Botox/filler. Who do you go to? Any recommendations for places/injectors you love?

How soon after ovulation did you test ?

Hi everyone, I have pretty bad under eye bags for my age that’s genetic related, have you used any eye cream or eye pads that helped reduce them? Thanks all!

Do you think a Nintendo Switch would fly with the EY wellness fund?

First winter up north - my ears get cold. Recommend earmuffs, hat/beanie, scarf or parka?

Please share what you know about FTI Consulting.

FCRM team at K2 Integrity is dwindling. People are leaving every week. I was wondering if people are noticing the same type of movement at their firms? If so how large is your firm/team and where are people going?

Well this was productive

Is this a strong offer in Pharma or should I negotiate for more at Supervisor level: 110k base, 35k equity (25% vested after 1 year and the rest divided within 3 years), no sign on bonus, 10k relocation assistance, and 13% annual bonus. FYI: I have 8 years of experience and a M.S.

So is Chloe taking over for Nick Law since he’s leaving R/GA?

What’s the cuisine that Seattle’s known for?

Just moved to Dallas, looking for a new firm. Any have a particularly big tech/real estate practice?

Hey guys, let’s make this chat more active! Not a lot of us in the US, so let’s try to help each other out!

Can I get a POV: Summer at Kirkland?

Anyone else barely make it through Q1? 😅

Where do you get an illinois state ID?

As a customer screamed “I’m going to get you fired!” I thought “thank you, that would be wonderful.” That’s when I realized it was time for a change. What was your last straw?

Ways to destress during work as a customer support agent?

Have you noticed 9 out of 10 customers who call don’t seem to have a specific reason for calling support...? It’s hard to find a solution when your only issue is that you want to keep the product but not pay for it.

In this era, 57% of customers pefer live chat that are less likely to seem scripted. I gues humans do value having connections even if it's with their support rep.

What changes did you make that improved employee retention?

Do you ever get overwhelmed by the number of software programs you have to use at work?

People who have left customer support jobs, what would it take for you to get back into the industry?

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

What's your pre-shift routine look like? I used to roll out of bed and sign right on, but now I'm giving myself time to wake up and get my day going. It's made my days way better!

I swear I'm gong to lose it if I hear "the customer is always right" one more time

I've heard so many people complaining because "every client support person suck".
What they don't see:
- We've been working non-stop for the past 6 hours or more.
- We're usually ridiculously underpaid.
- You're blaming us for something we have no control over.

Sorry. I just needed to let it out.

How do you think rising inflation is affecting customer support jobs?

Do you enjoy your job? What do you like about it?

I'm going to yell at the next person that suggests "just talking on the phone all day" is easy. Telemarketing is the hardest job I've ever had

*Weird thought* Do you see customer support as a group of faceless people or a group of caring people? Or it depends?

Is phone support truly as bad as TikTok makes it seem? I am starting a new remote job soon, and the negative things I see about phone support is scaring me away!

I have a 1 year gap in my resume from taking time off to just…enjoy life. How should I address it in interviews?

Did you have a great customer today? Tell us about them! Positive stories are always nice.

Introverts like myself are really grateful for work from home jobs. We really never have to leave the house and it eases our anxiety. Let’s boycott being forced to be outside with PEOPLE.

Ladies working in male-dominated industries, how often are you asked by customers if there is “someone else” they can talk to?