"You can't please everyone!" Being in customer support for 4+ years, that statement has never been truer.

Hi everyone.

Any day trader guru here? Suggest me where I can learn trading methods and knowledge. I won't start trading now until I feel my techniques good.

TIA

Just moved here - is $268 (~$24/month) for annual renter's insurance reasonable?

What’s a good out from RA? Thinking about moving away from audit/accounting

Hello All,

Exp: 8.7 yrs .. selected in wipro and TCS ..
Wipro : 18lkhs and TCS : 19 Lakhs .. which one is best in terms of job security, on-site and hikes?

In order to pass provisions of next week's immigration bill please call your state's senators and ask them to supports bill clauses on DALCA And greeen card backlog

Accenture offering crazy hikes what can be the reason?

Whew! That was a long one. I feel like spending over 10 mins on the line with customer support adds a bit of irritation which could turn unpleasant when issues aren’t resolved.

Is it bad or is there a polite way to ask an agency to see their work when they haven’t updated their site for a few years, during an interview?

Is 120k+super a good salary for software tester (manual) with 7 years of experience in Melbourne?

Hi Fishes, Can anyone please suggest. I have an offer from
1. Naggaro (sr. Staff consultant) at 28LPA(including 5% variable pay)
2. Globallogic (sr. business solutions consultant) at 25LPA(+1.5Joining bonus).
Which one should I go with and why?

How much can a 2 yoe in java+aws profile expect from Infosys for a position in the same tech stack?

I already have the SHRM-SCP. . would it be a value add to go for the SPHR as well?

Is it just me or have you also noticed that during the endless back to back zoom/teams meetings, people drift away and not take down action points?

Hi fishes, after completing 3 months probation, after how many days we get the confirmation ? Even we get the confirmation or not ?

Amber Heard is a bad actress, and an even worse liar.

Anyone here @ Procter& Gambler in Chicago ? How do you like it ?

Celsius has been great (mainly for the amazing MATIC returns), but I think I will significantly reduce my holdings here.

Google "celsius badger dao"

My concern with this platform has always been how they're engaging in DeFi to make profits with customer funds. That's how they offer things like "no fees on withdrawals" and APY rates above the competition. MATIC is becoming to valuable to risk leaving on this platform.

Security wise though, I think they're great and have no concerns there.

Hello everyone. Just have a QQ- Which is the best course to enroll for in Udemy to learn data science?

CD/Copy with much bigger talent than network, looking for outgoing, kick-ass CD/AD partner for freelance, full-time, and drinking together.

Are we boycotting companies that send us straight to help page when we have a problem ? We need Quality! Let's turn to better support channels.

How have the skills needed for working in customer support changed over the past decade?

Hiring managers, what do you look for as you’re going through resumes?

I always consider it a win when I can make a customer laugh, it makes conversations run so much smoother

Creative ways to respond to customer concerns without sounding scripted?

Managers, how do you help your customer support team avoid burnout?

When a customer asks how you are, what goes through your head before saying “I’m great, thanks”?

What tips would you give to someone going into customer service?

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

Is outbound customer support typically less stressful than inbound?

Yesterday someone told me: “I will never shop here again!” I saw them at the same time the following week! Lol. Just a reminder to not take anything too personally.

As a customer screamed “I’m going to get you fired!” I thought “thank you, that would be wonderful.” That’s when I realized it was time for a change. What was your last straw?

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

What are your tips for publicly responding to negative reviews?

We’re losing employees, understandably so, because of how customers behave. That means longer wait times for support which makes customers even angrier. What happens when there is no one left to do the job?

I’ve spent 3 years working at a call center and I would do just about anything to get off the phones. Do I aim for a promotion, or would I be better off trying another industry?

I’d be so much happier doing customer service through live chat instead of phones. Are there jobs that hire just for online support, or do they all require you to take calls?

Tell me a feel-good story from work that will restore my faith in humanity.

Sometimes it feels like customer service is just trying to calm down a large, angry toddler.