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ECG is “OK” - definitely lagging strongly behind on the analytics and firm operating model. Very old school; little going on to actually innovate, both internally and with client offerings.
You can do well if you drink the kool-aid but the firm isnt that special. The employees are generally nice, helpful, and smart. It’s entrepreneurial, so you have to be a go-getter to succeed, but if you’re a go-getter, you can leverage that quality more elsewhere (OW/Chartis/ATK type firms).
The firm also experienced a softening with revenue earlier in the year so they’ll likely be pushing utilization harder than usual for a while to make up for lost ground. It definitely can be a sweatshop at times.
Comp is decent; middle of the road when looking at it on a macro industry perspective but lagging behind all the other tier 1 and 2 strategy shops. SC (usually MBAs right out of B school that have ~3 years of healthcare experience, pre-mba) is around $120 base (+/- 5% for situational variance) with about $15 in cash bonus plus profit sharing contribution of about 10%. For M, base and bonus are about 5-10% higher than SC figures.
Everyone’s experience will differ but If I were you, I’d try to go to a tier 2 strategy shop (if MBB is out of reach), over ECG. If tier 2 shops are out of the question, then look at ECG. Good luck.
@ECG1 Ops, specifically service line strategy, Performance Improvement, Rev Cycle and Patient Access
Do not do it. Look at the thread below this one. ECG will go the way of the dinosaur... old school leadership, old school consulting model.
Culture varies a lot by office, but my experience has been great. Leadership is Ops is fantastic (I’m not in that division but that’s my perception)
I love it here. It’s very refreshing working at a firm in which everyone is 100% focused on healthcare. The firm also heavily invest in juniors to train, retain, and foster growth and development. If you are serious about the transition, I can’t speak for your level now at your current firm, but I would encourage you to level down or make a lateral change. The culture is different here than from the midsize firm I switched from and the expectations at each level are much higher
SC 1, I get it. I was a M for 3y at my last firm and made the lateral switch (i was given the option of level). There are no direct sales targets, but there is an implied expectation to track leads in the CRM and use your network to grow the business. The true targets and thresholds start at SM. I am also regularly leading meetings solo with no oversight or more senior role in attendance. This could be circumstantial for me, but I’d suggest asking for the salary of a M and a short runway with a plan to M while you feel the new firm out, but I may be more risk averse than you
@E3, I don't have a super positive connotation with the word grit, can you elaborate on what you mean by that? (Ie does grit= working 80 hr weeks/nights/weekends/PTO)
No, it doesn’t mean that. I have two kids so that wouldn’t fly for me. Check out the work by Angela Duckworth and you’ll see what I mean. There are articles and TEDtalk videos in addition to the book. Her definition in short is “passion and perseverance for long-term goals”.
Which division? Strategy? Ops? Finance? Academic?
I tend to feel we are most flexible in the travel arena - be there when you need to be and don't just camp out. Of course that could change if you're in a temp outsourcing gig. From a culture side, the firm tries for a big family approach in having our execs open to the SC/M level and doing firm wide meetings. You'll definitely get some feel from an office specific perspective too, so be sure to meet a few people. Comp is about the norm
@M1 Are there sales expectations at the Manager Level? I did a lateral move from my first firm (B4) to my current firm (Mid-sized) at the SC level with a lot of lip service about promotion/trajectory, which has not come to fruition in the group I’m tied to bc I’m not clinical. However from a responsibilities and comp perspective I’m operating at the Manager level, so it would be a tough decision to move laterally again. At this point I’ve had a SC title for four years, total consulting experience is 6.5 years and I have a MHA degree and PMP cert.
OP: what’s your current firm and are you experienced only in provider services or healthcare in general?
If you have ‘grit', enjoy being challenged every day by colleagues and clients to get better, and are interested in a career and long-term relationships, then you should consider the opportunity. I love the work the firm does and the work that I do, so have never felt the utilization expectations were unreasonable. The months where I have high utilization are almost always the months where I’m having the most fun. Because I’m interacting a ton with clients and collaborating daily with friends. The firm is starting to invest a lot more in engagement and experience as of this year - it’s still early but it feels like the investments will make a difference