One of the associates that I referred is having a hard time meeting her billable requirements. It is her seventh month with the firm. She comes from a midsize firm. Is that normal?

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If she’s the only one low on hours, it’s not a good sign that she’s still low after 7 months. But if she’s in a “satellite” office for her team, it’ll probably always be harder for her to hit hours than the associates in the core office, which is a reflection of proximity and visibility more so than her performance or talent. IME, to survive in an outsider office, you need to be very proactive and have a go-getter personality to get work. Otherwise it’s just way too easy to give work to the local associates and work with them instead.

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Is she working remotely?

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This is a really tough situation because out of sight and thus out of mind. Is there a partner in her group in the office where she works?

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Have you talked to her about it and tried to work with her on finding solutions? Get details about her assignments. There can be so many reasons.

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Have her reach out to a specific partner about specific projects. Don’t just send group emails offering availability. There may be billing equivalent hours available or pro bono, which might give her opportunities to get to know more people. She should also consider visiting some of the main offices and getting to know seniors and other partners.

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