Shoutout to American Airlines. Flight was cancelled from DC to NYC and I was automatically rebooked on the next flight. No waiting on customer service line, no dialing a hotline. No human interaction.

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No human interaction. That's the dream

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That automatic rebooking sucks sometimes. You may need to intervene and call them sometimes to straighten it up.

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Yeah, my red-eye from LAX to JFK was cancelled a few weeks ago and they re-booked me to LGA, via STL, with a 3hr layover. I easily got a direct by calling.

That's standard

"No human interaction" describes my experiences with AA...

That's what Delta has been doing for the past several years....

And you can choose your rescheduled flights on the app

Hmm

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Mckinsey 🐠 - joining the firm soon and wondering : where are you guys travelling and where are you based? And how flexible is the firm with travel? ( e.g : assume someone wants to try out a project in Africa or Asia, will they be able to find the opportunity? ) PS : Im in Europe

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Citi

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Hello everyone,
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likehelpful

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