Anyone else not getting points / nights for recent Marriott stays? Account activity isn’t working in the app

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Just call and tell them that you’re wanting to use those points to book a stay and they’ll actually do the manual entry of all the points while you’re on the phone. That’s how I was able to get my account current.

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FYI If your name doesn’t match exactly you can’t combine.

And when I called SPG they said the account maintenance wasn’t ready so to call back

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Additional Posts in Marriott-SPG Merger

Merged my account this morning. Quite a sentimental moment to delete my SPG app. Bye bye you purple little guy

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FYI If your name doesn’t match exactly you can’t combine.

And when I called SPG they said the account maintenance wasn’t ready so to call back

If anyone sees their missing nights appear, please post here so the rest of us know to start checking for them to appear. TIA.

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Anyone else get this? Feels like a scan, email domain doesn't seem legit.

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Do y'all think they've just given up at this point. Chalk it up to a loss?

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Does anyone know the plan between the Chase Marriott card and the AMEX SPG?

Anyone still missing nights/stays?

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How do I request suite upgrades on the new app? I have 10 that will expire this year and can’t seem to find a way to apply them on a reservation. Thanks for the help!

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I thought my nights and points would merge. How do I make that happen?

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Almost 4 weeks in and my status is still wrong. It was correct for the first ~1 day and then bumped down a level. Shouldn’t be hard as all my nights last year were SPG. This is ridiculous.

Will status for current year still be valid till February of next year in the new combined program?

How is your Ambassador service? I reached it with the merge but really bad so far. Not reactive, I have to wait days and send multiple emails to get an answer, doesn’t do what she says she would do...

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Having to call Marriott to apply a suite night award to an SPG hotel on a reservation you made before the merger and combining accounts proves to you how much is still SO WRONG with this merger.

Arrived at a SPG property last week and had email confirmation and booking in the app but hotel didn’t have it - manager blamed merger IT issues, anybody else experienced this recently?

I am currently showing 800 days and 9 years elite. Anyone know if this year is included in that if I have 50 nights? Right on the border for lifetime platinum premier elite and I want it!!!

It is WILD that we had a whole separate bowl for this.

SPG app updated for me but not combination

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Can you still earn status under the old world requirements if you have not combined? Trying to see if I can score an extra year of plat before I combine but idk if stays will count now, merged or not.

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