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Hi everyone! Does anyone in here work for Omada Health ? I have an interview next Wednesday for a PT Member Support Agent role and am unclear on what the pay could be. Glassdoor has the pay estimate at 42k-48k, but I found a comment where someone in the same role mentioned only getting paid $12/hr. I have 8 years of experience as a CSR but I’ve had a couple year gap in between now and my last job. TIA Any advice helps .
Im not searching for a new job but an acquaintance reached out about a similar role at a similar energy company.Turns out 2 ppl threw my name in the hat. I looked into it and the position was posted 2 weeks ago.Their director wants to meet.I bet pay is one of the first things to be discussed so that no one’s time is wasted.Am I crazy for not wanting to entertain it for less than 20-25% base pay increase?Is it selfish to ask for more? I’m sure most salary conversations end in negotiation anyways?
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I would not use quitting as a tactic for a pay raise. My advice is to find a job where you are compensated fairly, put in your notice, and part ways on good terms with your current employer.
If they didn't respond to your request twice, they either can't and/or think you won't. It really doesn't matter what the reason may be. The lack of common courtesy and or
Coach
While I'm sure you know your value, I must say that it's not a good move to put in your two weeks and hoping they beg you to stay or offer you a raise. An excellent employee on my team got a new role, put in her two weeks notice, manager simply said adios. The team struggled for months after she left but they didn't recognize her worth when she was here even at the point of her leaving.
I'd suggest you apply to other roles, get an offer on hand, schedule a long PTO of 1 week+ (make sure the PTO return date falls within the time range you'd be able to negotiate with current employer while still having the option to accept new offer). Upon return, try negotiating salary citing your new offer with a higher pay. This is only of you still want to work for current employer which I don't see why you would. They'd declined your raise request twice, they simply don't value you, turnover is high and those people are leaving for a reason.
If I were you, I'd just get another job and leave. It opens more doors!
Yes, I agree! I look for something else every day.
You have to find a new offer. And make sure when you negotiate salary it’s a sizable raise.
If they really need you then they should show you the money! Get yourself out there and get another offer lined up to see how serious they are in need of you…
I would recommend, if possible, to make them realize your value to take long holiday. See how they make it out. I had one of my coworker in different department do this. Also what they did was they would request late start and come to work with suit and tie. We are very business casual and only dresses formal business for client meeting or internal company job interviews. Also this colleague started to over perform and exceed expectation. After couple of weeks it made VP nervous. So VP ended up confronting colleague. This pushed his agenda and got raise and a promotion. I am not saying this strategy works every time or situation.
The real question is what you’re being paid enough to live on or are you being greedy just wanting more money because others in same position at other companies get such?
Make a plan interview until you get suitable offer then put in the two weeks if they give you a raise take it if not move on
Never stay somewhere because there is a need. It’s business. Not your burden to carry if they won’t pay you well.
I’m in the exact same position OP and I’ve just requested a pay rise after extensive research on current market rates. Use websites like Glassdoor, Adzuna etc. to demonstrate the % shortfall in your current salary vs what other companies are offering, and you can even check what others at your firm are being paid in the exact same role (if that applies). Keep it very business-focused in your request, kill them with the facts! And if they refuse, ask for a detailed explanation of why. What would need to happen/change to secure a pay rise in the future? Etc. Know your worth and go for it! It sounds like this company has bad senior management regardless though - it might be time to put yourself first and leave 🙏
Whilst I think that’s a sensible approach, your employer really needs believe that you will leave if they don’t give you a pay increase, otherwise they may call your bluff. Spending an hour on Glassdoor is one thing, but actually getting an offer from another employer is something else entirely.
You definitely need another job offer and one that you could actually be satisfied with if you left.
Like the monkeys, don't let go of one hand if you don't have the other attached to something.
This is a huge mistake people makes. People think is irreplaceable, but the reality is nobody is. If you die tomorrow the company will struggle maybe… a week? Then, everything will take its course. Never, never assume they would beg you to stay, because 99% sure they will not do it, the proof is that your salary increase was denied, if you were that needed as you believe you are, they would not take the risk of losing you and you would have the raise by now. Get a plan B and quite when you think is convenient for YOU.
If you’re going to hand in your notice just to get a pay increase, don’t do it unless you have something else lined up.
If you tell your employer that you’re resigning because you have an offer at a salary of X and you can’t turn down the pay increase even though you’re otherwise happy where you are, they’re much more likely to give you a counter offer than if you resign just to look for other better paying jobs.
Whilst I don’t think you necessarily need to get to all the way to the offer stage if you’re confident your current employer will counter, you need to get an indication of what’s realistic in the market first.
You already had your DTR with them, they told you no. Go find a new employer. Them having difficulty finding employees is not your problem to solve, it’s theirs.
After a while it’s less about money and more about relationships. They ignored your request already 2x. Is this the kind of place you want to be at?
If you value this place and the people you work with, you can build a case for yourself by showing how your work directly impacted profits that would not have been there without you. If they truly value you, they will consider this.
If you cannot afford a year sabbatical then definitely see what’s available. It might take a while to find the job you want at the company you want with the pay you want especially at a Director level. You might consider different career options or be patient until you find a solid option you can leave for.
Never stop building your network even if you have worked at the same company for years. Someone here said “jobs are temporary” which is true - focus on building your career within and outside your job from now on and this predicament will be less likely in the future.
Good luck!
Thank you all for the feed back
I would first answer this question:
Is this company one that you see yourself at long-term? Jobs are temporary, your career is forever. And jobs have a funny way of giving your career a kick in the pants. If you really value where you’re at, it may be worth the third ask or a different ask. Maybe you’re barking up the wrong tree. If it’s a place that you don’t see a future with, I think you start dating again. See what’s out there. I don’t think quitting should ever be used as leverage as it creates a hostile dynamic but informing your employer that you are looking to transition, and the reasons why, is absolutely an option.
Never leave money to chase money. Never make a threat you are not willing to execute. If management calls your bluff, and you stay in your position, they know you are weak. Drop your resume with some recruiters in your field...let them do the heavy lifting for your job search. As for salary negotiation...do an analysis of what the salary range is for your market segment. Also, highlight any developmental work you have completed (i.e Certs or Masters, etc.). Basically, negotiate from the perspective of this is why I am worth the raise vs. I am working alot and need a raise
Get another offer first. You can’t undo giving your two weeks notice if the continue to decline, but it shows you’re serious about leaving.
Mentor
Find a new job. It’s going to take time but this is the best way.
First and foremost, everyone is replaceable.
If they said no twice, you need to understand why. Maybe they can’t afford it, maybe they don’t think you’re worth it, maybe you’re overestimating your value. Either way, the real question here is now that you know you’re being underpaid, why would you even want to stay?
As a hiring manager myself, I do my best to be upfront about what I can and can’t do regarding salary increases. I don’t like someone who threatens to leave for a pay bump. I will always call that bluff and if they leave, they leave. If they don’t leave, well you’ve just become a flight risk and now they are even less likely to invest in you. If they’re smart, they’ll also start contingency planning for when you do leave to limit the impact of a loss. Your leaving rarely impacts your leaders. It more so impacts the team you left behind.
You tried to negotiate without a leverage twice. You need a BATNA (an alternative, like an offer from elsewhere) for both you and them to know your exact worth. I suggest to be ready to go either way.