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Rising Star
You cannot use pointplus to upgrade on award. Only award upgrades are on domestic flights if you have the credit card
Ok thanks!
You absolutely can. You will need to buy a cash seat and use the pointsplus to get yourself on the upgrade list.
Honestly, the 1k phone line is pretty great. They can help you with finding a flight with a good chance of an upgrade.
If you want a guaranteed upgrade, it takes roughly double the points.
Thanks H1. My question is for an award (mile based) reservation though.
I know cash based purchases qualify. Typically award travel has not but I thought I came across a blog recently that suggested award travel might qualify now. I don’t see it, and wanted to check
And yes, I know I can pay double the points to buy business.
I am very specifically enquiring if I can make an award reservation in economy and then upgrade using PlusPoints. Plan to call the 1k desk after my next call 😊
You can. I have done it. I am global services, not that it matters.
You book the flight and call the call center for 1k and they’ll do it based on your plus points balance. You can also do it yourself online but hard to walk through the steps here. Look for “edit/upgrade cabin” - it shows # of plus points needed or $$, you can choose what you want to spend
Damn. I thought it was a change of policy they did when they converted GPUs to plus points. If I were you, I would call the 1k helpline and check
Conversation Starter
Only if you are GS