Very new to EY so sorry if it’s a dumb question but why is it suggested that you should never work directly with your counselor (as your acting engagement manager)?

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It isn’t suggested - personal preference. Some people have that preference and some do not. Pros and cons for both.

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Sometimes your counselor happens to be on your engagement and in this case you can do nothing about it. Except if you want to change counselors everytime one is on your engagement. Shouldnt be a big deal cause in another job you would be working with a manager or supervisor directly, so it's the same thing just a different name.

I encourage it

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