What all things can happen with employee in case of client escalation?

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Manager will call and aks you what the issue is. DM might also involve if the client escalated to that level. So depending on Manger and The level of escalation they will deal with you. Depends on how severe the escalation is. The max they will do is give you ME or Needs Improvement in next rating cycle

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@con 1 Han mene bhi suna tha k ek baar infi k bande ko Biden ne direct Modi ko escalate kar diya tha. US based project that or banda raat ko 3 baje so raha tha batao.

Tab mene mana nahi tha , now realizing that was true.

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Nothing .. happens most of the time

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Infosys anyways, I believe, pays low. So, I dont think they will terminate someone quickly. Because, this would require thorough investigation and more folks could be involved (read your lead/mgr). Worst they might do is screw your rating.

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...

Client: We have an in-house expert with tons of experience at this.

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