What are the best way to use Amex points? I’ve heard that the redemption value is worse than Chase / airfare on Amex is not the lowest rate. Is this true?

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Transferring them to airline partners generally. You can get decent value through ANA/Aeroplan/virgin and others. It takes some work to find actual useful points flights though so don't transfer until you've read a lot and understand the systems. If you just want straight cash, cash out at 1.1 cents per point through the Schwab platinum

Transfer to ANA for biz - best redemption rate out there

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