What tool do you use for your resume—Canva or MS Word? I created my CV in Canva, and it looks great, with a very simple design, but when I convert it to PDF and upload it to Jobscan, I get a low score of 43%. It seems like it can't recognize my address, phone number, email, or some of the headings.

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I have always used MS Word. As an HR professional, when candidates use other tools, the resume won't allow me to open their document.

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Sometimes I can, others I can't. I have found that individuals who use Mac computers, won't allow me to download. I think it depends on what they use.

I ended up doing it in LaTeX and exporting it as a pdf.

It’s one of the best ways to ensure that automatic scanning software can parse the resume.

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jobscan has an incentive to give you a lower score at the outset and I found a lot of variability in scores across multiple platforms using the same resume. That said, stick to a one column layout so the key info does not share the same line. All modern browsers should be able open a PDF with no problems. I use PDF some times to ensure less formatting issues. Also make sure you use Arial or a sans-serif font.

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Will do, thanks for the insight!

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