What’s the wildest comp you’ve ever seen given out? I once saw a manager comp a $600 check just because the guest was mad about the steak. Do you think comps are overused or necessary for guest retention?

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So I'm fairly new to the restaurant business; only in like 4 years (only two concepts). Both have been pure chaos that causes so much stress and anxiety. Is this industry wide or am I just unlucky with the 2 concepts I've experienced so far?

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