Crazy Customer Stories

I've been applying to many different jobs and still from 6 months no one has gotten back, What am I doing wrong? I wonder if I'm considered unprofessional and how to fix my situation.

I want to see if it's … more

Customer service is a much different level of service than just 10 years ago. Lately, I have been expected to worry more about the sales themselves versus developing a customer loyalty.

It’s wild how every shift starts with me questioning all my life choices. Like, is this really it? But then I remind myself, bills don’t pay themselves. Maybe one day I’ll move on to something better.… more

A customer emailed in panic—delivery was “missing.” I pulled up GPS. The truck was parked… right outside their dock. Driver had been knocking, no one answered. I replied, “Your freight’s here, just shy.” A minute… more

There’s something wild about waking up just minutes before your alarm and lying there, staring at the ceiling, spiraling through every life choice like it’s an episode of a drama series. Like last wee… more

A customer once emailed our manager at 3 AM: “Why isn’t anyone replying? Are you all asleep or just ignoring me?” He replied—at 3:05 AM—with, “Technically both. But now I’m awake and slightly offended.” They’ve b… more

Took a call from an elderly woman once, she said, calmly, that she was dying in two days and wanted to close all her accounts settle everything. Her son was quietly helping in the background.
I was just the… more

OK, one of my favourite Christmas stories.

Christmas Eve. About 30 minutes before close. Desperate guy comes in, and asks if we have some hot toy. He was just at Best Buy and they were sold out.

Yes, as a matter of fact, we… more

Ohhh, the early COVID days at the store were wild. I remember one shift where customers were literally sprinting to the toilet paper aisle the second doors opened. Shelves would be cleared out within minutes, and at on… more

Talking about crazy customers with teammates is the best therapy! One message in the group chat and boom , everyone starts sharing wild stories. It’s like a comedy club with trauma. And if you’re in t… more

The other day, I got a message from a coworker asking if I could cover their shift. I didn’t even think, just replied, “Yeah, sure!” like some kind of hero. The second I put my phone down, I felt it. That deep, s… more

Another key employee quits without notice, and now I am rearraigning my schedule and working tomorrow on my day off.

I understand WHY he left. I even sympathise with him. But this directly affects me.

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I had a day off this week or at least that’s what the schedule claimed. But between appointments, errands, laundry, and a grocery trip that turned into a full-blown mission,and somehow still didn’t get ever… more

Customers love to throw out how much money they spend on our store to get their way. Unfortunately the policies are in place for a reason and I’m here to enforce them while educating the customer of what to… more

It’s always hard to adjust to a new management style, and I wonder if others feel the same. Our company recently shuffled teams, gave us new managers, and it’s been tough. Working from home already li… more

A customer called, clearly frustrated. His shipment of commercial freezers had been sitting idle for two days, and no one could explain why. He wasn’t angry—just tired. “My client’s opening a restaura… more

So I walk to & from work. As time moves forward, the temperature outside is getting hotter. It takes almost an hour for me to get to work. Then I have to be on my feet the whole shift, walking aro… more

So I recently moved to another state to help me mom. Well over the years I busted my a$$ even started delivering food for extra money. Once I moved i figure I'll do fast food (less hour less stre… more

Have you ever dealt with a customer who just calls to demand things like you’re their assistant? I have..many times. Recently, a client called about an interest charge on his credit card. He had left … more

One guy walked in wearing the most colorful and obnoxious cowboy hat I’d ever seen. He walked around for hours. He never asked for help, never once accepted customer assistance. Nobody knew what he was looking for.
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Happy summer, everyone.

Yes, I know. It doesn't "officially" start until Friday. But after the coldest winter in all the time I have lived in the desert, and a surprisingly cool spring, we finally … more

A customer once called, furious that his load hadn’t arrived—said it was “missing for days.” I panicked, pulled up tracking… it had delivered on time. Turns out, the pallet was sitting in his warehous… more

When a company makes changes, they should think of all customers. Not everyone can adjust easily. For example, our company now requires customers to approve or deny an OTP when they call in. While it … more

Is there any one who can HELP in GLASSDOOR
How to find out “ JOB APPLICATION FOR NON EU APPLICANTS”
Please SUGGEST 🙏

A man strolled in holding a crumb-filled toaster—no box, no receipt, just vintage vibes. “It stopped toasting in 2009,” he said solemnly, “but I feel spiritually entitled to a refund.” He stared like he’d t… more

Ever feel stuck in a job where you’ve learned everything and nothing feels new? It’s like living the same day on repeat, same tasks, same questions, just different people. I’ve been in my role for 3 y… more

Had a customer ask if our trucks could “fly over traffic” to guarantee same-day delivery. I joked, “Only if you’re OK with us borrowing a SpaceX rocket.” He paused and said, “Is that extra?”

Title: Blinked Once—Now I’m the Team Lead 😵‍💫

Review:
Joined for experience, stayed for the chaos.
Learned 15 new tools in a week, led a project I didn’t sign up for, and now I give advice I barely understand.
No training. No … more

Back during peak COVID when everything went online, there was this one guy who’d come into the store multiple times a day. I had no clue what Instacart was back then, so every time he came in, I’d be confused li… more

I once had a customer bring a lawn mower into the store... in the middle of winter. He said it "just wouldn't start" and demanded a refund. When I asked if he tried to, you know, start i… more

At the thrift store where I used to work as a supervisor, mornings felt like prepping for a mini Black Friday, every single day.
We’d have a line of regulars outside before opening, buzzing like bees at the door, just w… more

You haven’t truly lived until you’ve tried to unpack a whole pallet in 10 minutes because someone told a customer “we already have it in the back.” That sudden scramble? Pure chaos and adrenaline all … more

Happy Fathers Day to those who celebrate (lost my Dad over 20 years ago, so for those who don't, I get it). We still need to deal with the sales, though. Any good Fathers Day sales at your store… more

That moment when you’re halfway through closing, lights dimmed, music low and someone strolls in with a full cart of ambition and absolutely zero awareness of the time 😩
Like sir, we’re mentally already home in p… more

was serving a long line of customers and the store had the music really loud.
next to the line a lady came and said "is this on sale" I said "no only if it is marked" and I projec… more

Had someone call in asking for their T4s, totally convinced we were the revenue agency. I tried to jump in like three times but they just kept going, full rant mode.

After 15 minutes of them venting about taxes and government… more

I work as a host and the guests at my job are all over the place for instance a family came in wanting to sit at a party table and I respectfully tell them that that those tables are reserved for 5 … more

It feels so annoying when you are being nice and helpful but the customer is still difficult for no reason. I had a call where a man needed help with online banking. I read the required info and playe… more

Had a conversation the other day....

Is there a job you ever had that you would go back to?

I don't think I would. There are times I have missed jobs, and thought about going back. But in the end, if you are … more