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A community to discuss the Retail & Hospitality job market, as well as finding, applying for, and interviewing for roles within the industry. Please keep posts relevant to Retail & Hospitality.
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I was offered a hospitality job but the contract says zero guaranteed hours. The pay is decent but the uncertainty worries me. Has anyone found zero hour contracts workable long term?😊

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Hi I'm hoping to get a job offer very soon but where I work we don't have a manager we have 2 supervisors (one being me) and one other supervisor plus other staff so should I give my resignation directly to my region… more

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I never really know how to feel about dating at work. Part of me gets it because you spend so much time together and it just kind of happens. But then I think about how awkward it would be if things g… more

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As a manager, I noticed how quickly availability turns into expectation. One yes becomes constant reach, and suddenly quiet consistency gets overlooked while louder effort gets praised. I learned that… more

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My boss wants to set up a group chat for work using our personal phones and I told him I do not want to be part of it. I already know it will turn into messages on days off and late at night and I am … more

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The relief of being average at work is something no one really talks about. When I worked in retail, we had to sell Mastercards at the cashier stations. The people who were really good at it ended up … more

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Interview went well, but they said they are waiting on head office approval. It has been over a week with no update. At what point do you follow up without sounding desperate?

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Promoting from within sounds great in theory, but often it just means the most reliable person gets twice the responsibility for a tiny pay bump. Many supervisors find themselves doing the work of an … more

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Working in different sectors made me realize how every job has its own language. Different acronyms, phrases, systems, and inside jokes that don’t make sense unless you’re in it. At first you’re just … more

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The expectation to be available for "on-call" shifts without any guaranteed pay is becoming a huge issue in the service industry. Being told to wait by the phone on a Saturday morning just i… more

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You know that walk back to the server station after dropping the check — hopeful, nervous, pretending you don’t care? I still feel it every time. How do you not let tips mess with your mood for the re… more

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I am realizing that just putting your head down and working hard does not always get noticed. I show up, take on extra responsibility, and try to do things the right way, but it feels invisible someti… more

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I’m a woman and applied to a managerial role at a different place. All the managers were men, including the GM. is that a red flag?

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I don’t understand why we feel so bad about slowing down!!!
Like even on days when you’re clearly exhausted, you still feel this pressure to be productive and ‘push through. We’re so used to measuring… more

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Does anyone else deal with coworkers keeping you at a distance because the manager is really close to you? I know for a fact my manager is constantly talking to me because he's bored out of his mi… more

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Most retail job descriptions are filled with buzzwords like "dynamic" and "fast-paced" when they really just mean they are chronically understaffed. It is hard to tell which roles … more

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I learned this the hard way when I worked in banking customer service. I was one of the top performers, low handle time, strong metrics, hitting targets others struggled with. But I was miserable. I dreaded… more

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I am waiting to hear back from this job I interviewed at. I didn’t think I’d be this anxious while waiting to hear back. I hope I don’t get ghosted. I haven’t seen any other jobs that are a step up fo… more

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Passed up 3x for a promotion that was promised to me. All 3 times, an outside candidate was chosen. Meanwhile, I’m the one training the new hire (I’m assistant store manager training the store manager) and… more

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I left a retail job after three months because the hours kept changing last minute. Now I worry it looks bad on my resume. Do short stints really matter in this industry?

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I learned the hard way that HR is not really there for you the way people think. You go in hoping for support or guidance and suddenly everything feels very formal and documented. It becomes less abou… more

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Near closing, one of my strongest colleagues pulled me aside while we were restocking. They joked about being tired, then went quiet. We talked between customers, half whispers, half laughs. Burnout, … more

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I work as a customer support representative, handling customer messages, emails, online chat, phone, and DMs. I help answer inquiries, follow up with customers, schedule appointments, and keep communication clear… more

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I’m over my job. I’m sitting in on hr meetings, finance meetings. Which take 4-6 hours each day. How do I take care of my daily task
When I’m doing everything else.

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What are your thoughts on still looking which accepting a position with a company? Ive only been looking for a few weeks. And its not the first pick, but they are the first to make an offer . I want t… more

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A guest said, ‘We’re super easy,’ right before ordering five substitutions and asking if the sauce could be on the side but also kind of mixed in. I kept it together, but I laughed about it later. Wha… more

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Managers on the bowl, what kind of perk or bonus scheme has worked out for your team?? I'm dealing with a lot of team members quitting, and filling up the gaps is such a tedious process. I guess t… more

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What's the most extreme thing you've done to get a job? I've been sending out my resume and even walking into stores to talk to a manager for the last 5 months, and nothing is moving the n… more

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Wait times for feedback after an interview are getting out of hand. Some places take three weeks to send a generic rejection email, while others just ghost completely. It makes it impossible to plan a… more

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Hi it’s Maliha I’m looking for a part time job to support my husband. I’m on spouse visa and have right to work full time.. I’m Mass Comm Graduate from Pakistan but as I don’t have job experience here… more

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I had a table tonight that finished eating, paid, and then stayed another full hour chatting. I smiled, refilled waters, and mentally did the math on how many times they said ‘we’ll head out soon.’ Ho… more

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Applied online for a store role, then walked in with my resume like people used to suggest. The manager seemed annoyed I showed up. Is in person applying still useful, or has that advice expired?

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I’ve been applying to new roles, and a few recruiters have asked for things like pay stubs or extremely detailed breakdowns of my current responsibilities.
Is this standard now, or is it something I should a… more

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Should I put my address on my resume

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If this isn’t the truth lmao!!

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I've been working remotely for a while now, and it's been going well. Though I'm not rich, I make enough to live comfortably. If anyone is interested, I'm happy to share what I do and … more

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Even on the days I’m tired, I show up, do my best, and help where I can. Some days that feels like enough. Other days it doesn’t. What keeps you showing up when the job gets heavy?

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I keep getting asked to do unpaid trial shifts for cafe roles. Some friends say it is standard, others say never do it. Where do you draw the line between normal and being taken advantage of?

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How many of your retail jobs have required you to go into work during the bad weather or have they closed doors for a day? My schools were closed. However I did admin work seems to be a theme of my ge… more

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