{ "media_type": "text", "post_content": "Anyone have experience in customer success at a company with a self service, usage based CS model? Would love to pick your brain.", "post_id": "5eac4994b3fa8f001c71ff9d", "reply_count": 0, "vote_count": 2, "bowl_id": "5d278cbf46b581001b2fa263", "bowl_name": "Account / Client Management" }

Anyone have experience in customer success at a company with a self service, usage based CS model? Would love to pick your brain.

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