Capital One: has anyone had success changing the name on the reservation last minute and if so, how? My gf booked a hotel for work through the C1 portal but I decided yesterday to fly out today and join her. I have Hyatt Globalist, she does not. Hotel won’t let me add my member ID (and therefore status) unless the original reservation is under my name. C1 is saying it’s too close to the start of the reservation. All of this seems like it should be solvable

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I’d ask if the property will waive the cancellation fee if you immediately rebook under your own name. O suspect they’ll allow that. Failing that, I’d ask your My Hyatt Concierge to help. And if that doesn’t work, ask again at check-in. You definitely don’t earn points on stays booked through OTAs but elite benefits are a bit less clear. I’ve generally gotten elite benefits even when booking through OTAs.

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Do they typically recognize status when booked through the c1 portal anyway instead of booked directly?

No, status is not recognized when booking through a third party. Pretty sure they lied to you if they said it normally would have worked

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