If I book a flight via chase portal using points and I cancel will I get points back or airline credit?

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Not necessarily, depends on the flight you book. Which Chase card do you have? It’s best to call chase rewards and double check.

If it’s a non-refundable flight, you will get an airline credit to use for a future flight.

If the airline cancels your flight, you can get the airline credit transferred to Chase points. Did it last week

The travel concierge i spoke with said that if I had initiated the cancellation, I might not have gotten it converted to points. Just a heads up

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