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Usually there is paperwork that a doctor will need to complete to explain/certify the medical issue and the need for disability. Call the plan administrator to get the paperwork and they should walk you through the process. There may be a requirement to file for short-term first, then it goes to long-term after x number of weeks.
Does your dad have COVID-19 or is he just in a high risk group for severe cases?
Chief
He is in high risk