Have you ever gotten a glowing client review… and then nothing from leadership? One of my clients called me “the most proactive and reliable AM they’ve ever had,” and I passed it along to my boss and crickets. I just want a little acknowledgement without begging for validation around every corner.

like
Posting as :
works at
You are currently posting as works at

At my last job I received a very lovely email from a client for all the hard work on a very complex project and then I was let go like a month later haha
having said that, I would make sure everyone knows about the positive feedback you got and add it to your reviews as well!

like

Whenever a client praised my quick resolution to their problem, my stock response was, "Please tell everyone you know," hoping that they would take the hint to tell my superiors, who were always complaining about my messy desk, which clients never saw.

That's leadership more concerned with how they are viewed. It's weak. They absolutely should celebrate your success.

Related Posts

Hi I need 11 reactions to open DM,
thank u

like

Hi! What's the difference between Product Strategy, Corporate Strategy, S&O, and BizOps? Thank you!

like

whether it's a good decision to jump to another company just for a high package?

I took this decision as it takes longer to get the same package in the current company. Please suggest… more

like

What are the best firms for Wealth & Asset management consulting?

like

Do you think tech companies are working together politically?

like

Just got my work laptop. I can login with work email. Trying to access my office 365,outlook it’s not working at all I got some error message when trying to login. 3,15- 89 something and I can use my phone an iPad to login just fine. Help

like

Looking for a change of profession.

I'm currently a administrative person, can someone refer me

like

Getting over heartbreak and having a full time job is torture lol. My boyfriend and I just broke up after almost a year of being together. It was such a beautiful relationship but ultimately he just didn’t love me. I love him so much. My mind knows that I deserve reciprocal love and I’m worthy, but I feel physically ill. My body hurts, my stomach is in knots, my head hurts. How is it that I have to mend a broken heart but also meet my billable hours lmao

like

My male SO was recently introduced to Le Labo and has been dropping hints. I want to get a cologne for him- what’s your fave at LL? I have a few faves, but I want to get more opinions

How can I break into transactional practice from a litigation background?

like

Hey. Anybody looking to sell their car here in Chicago area ?

like

Does anyone else feel like the work they do doesn't matter?

I constantly feel like I'm not contributing but am paid fairly well and am more fortunate than others. On the other hand, I have no clue what I'm doing and feel like I'm just going through the motions.

like

Curious to hear the story of anyone that has overcome or going through cocaine addiction. Given that people in this bowl make enough money to support such an expensive habit. Take me through your story - how bad did it get in terms of daily consumption and total money spent? Please share if comfortable.

like

I've noticed that my coworkers tend to work more on their own than with others, even when they're all in the office. Is this normal? I feel like it would be helpful for everyone to talk about their projects more often—I mean, what if someone else has solved the same problem you're trying to solve already?

like
likehelpfulfunny

What happens to my 401(k) now that I’m leaving the firm?

like

Asking for recommendations for good and cheap phone plans for making international calls with unlimited data etc. Moving to industry and need to get my own phone plan now.

like
like

What is your 5 year plan?

like

1 bed, 1.5 baths, spacious, lots of sunlight, friendly doormen building close to Columbus Cir available Dec 2019 through Jan 2020 for a short term lease. Looking at $3000 / month but negotiable!

like

Additional Posts in Account Management

When you sell a dedicated website for a special deal, do you give the CRM for free? Is vTiger CRM your advice? Otherwise, what are your most common recommendations about CRM?

like

Trying to figure out from a client relations perspective how much I need to be fluent in Google Analytics and the planning and buying process of paid media: social and search.
I want to be more fluent and speak eloquently about it so that I am well rounded in my role.
My current position doesn't allow for any hands on experience. Any advice would be appreciated in terms of how to gain the experience or course recommendations.

like

What are key questions to ask a sitting account team during an interview to better assess how great or terrible their current clients and/or projects are?

likehelpful

How long do you spend on monthly reporting for your clients?
My 3-person team spends about 15+ hours a month each writing monthly reports for our clients (99 small retainer clients). We’ve received feedback that they’re too complicated and the clients just want to know - are we on the right track, what action items are there, and what any next steps are in their strategy.
How do you simplify without losing value?

like

I’m pretty passive when I’m disrespected by creative but I think it sets a bad example for my team. If any of my reports were spoken to the way I was I’d raise hell...how set example?

Any Type B people in account? The teams I’ve worked with have primarily been Type A people. As a Type B person, it’s stressful for me and makes me feel bad for being Type B.

like

What are some questions you could expect when interviewing for an AE position? Trying to nail this interview tomorrow, so any advice/tips are welcome. Thanks!

Who else started with small businesses and moved up to medium and large at agencies structured to handle it? I handle 40 clients and some 60 Content managers, ad managers, designers, developers, and a smattering of other positions.

Which was better? I have almost complete autonomy over what happens with small biz, but getting to focus on projects for more than an hour/month sounds nice.

like

How often do scopes change? I thought it was normally on an annual basis with some exceptions but my CD is telling me they change constantly. Someone educate me…

funny

Are there any Certified SCRUM Masters, or Certified SCRUM Product Owners here?

I just got the certifications and I am wondering if it would be worth it take the more advanced courses (paying out of pocket).

like

What are some brands with an in-house agency? Looking to make a move to client side.

I am looking for an account executive with production experience to work on a fun national beverage account. 3-5 years experience. Located in nyc. Dm me for more info.

like

Is there such thing as a true account role at major branding agencies? Ex. Interbrand, Landor, Pentagram...Sounds like in many cases it’s actually just PM under a different name.

like

Any thoughts on Laundry Service?

Sometimes it feels half my day is spent jumping through hoops to schedule and then reschedule meetings around senior managements’ calendars...only for them to be so late they miss the meeting anyways🙄

likefunny

Any account management processes/docs that are worth sharing?

like

When’s the best time to go client side? Wait till I get a promotion or try to switch sooner rather than later?

like

Hi AMs, my agency, BGB Group, has openings for the following positions:
Account Executive/Sr. Account Executive
Associate Account Supervisor/Account Supervisor
Group Account Supervisor
AVP/VP, Group Account Supervisor
SVP, Management Supervisor
EVP, Digital Innovation
EVP, Payer

like

Hi everyone,

I'm going for a role for Account Director and have gone through the interviews with the head of accounts, BD as well as the ECD's. I received the following email at the end of the day:

"You are one of two candidates in the final round.

One thing we haven’t spoken about are your salary expectations. Could you have a think and let me know early next week as well as your employment status (residency permit)."

What would be the best way to answer this response? Appreciate the help

like

New to Fishbowl?

Download the Fishbowl app to
unlock all discussions on Fishbowl.
That was just a preview…
Sign Up to see all discussions
  • Discover what it’s like to work at companies from real professionals
  • Get candid advice from people in your field in a safe space
  • Chat and network with other professionals in your field
Sign up in seconds to unlock all discussions on Fishbowl.

Already a user?
Login here

Share

Embed this post

Copy and paste embed code on your site

Preview

Download the
Fishbowl app

See what’s happening in your industry
from the palm of your hand.

A phone with Fishbowl app

Scan your QR code to download
Fishbowl app on your mobile

Download app

Sign up for free to view this conversation on Fishbowl

By continuing you agree to Terms of Use and Privacy Policy

Already have an account? Log in

Sign up for free to continue using Fishbowl

By continuing you agree to Terms of Use(New) and Privacy Policy(New)
Messaging rates may apply

Already have an account? Log in

For account settings, visit Fishbowl on Desktop Browser or

General

Legal