Hello! I’ve been researching opportunities at Salesforce and recently came across an opening within the Customer Success Group as an engagement delivery manager. I was wondering if anyone in this bowl had any experience in the area? It seems like a great fit for my skills and background (MBA+8yrs of PM/sales) but I’d love to chat with anyone with experience in the area. TIA

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Have you been through an end-to-end Salesforce implementation? Engagement Manager is more of a delivery role than a sales role.

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You will need to get Admin, Sales and Service cloud certs fairly quick. It’s more of a SF delivery role where you need a solid amount of knowledge

You’ll make more money elsewhere. Just a thought.

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