Hi, is it possible to know from a rejection whether my resume was actually reviewed or simply rejected by AI?

Also I’ve been adding a covering letter to the front of my resume (explaining how I am a UK citizen currently in the US and emphasizing the number of years I have of claims handling experience). Does anyone know if this would cause my resume to be rejected by AI?

I have 20 years of claims handling experience but am being denied even an interview for roles requiring only 2 (?)

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It’s tough to tell if it was AI or a human, but either way, your experience can get lost if the resume doesn’t match the keywords the system is scanning for. The bigger issue is that 20 years can look “too experienced” for a 2-year role. You might want to add less time if you want to apply for 2-year experience ones.

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I’m also wondering if AI is not picking up my education as UK qualifications are named differently?? Maybe I should make reference to the US equivalents!!

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