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Please evaluate this initial offer for Apple ICT3. I think I was low balled, but I want to take more opinions. Currently Sr. MTS at VMware, received Apple ICT3. I was expecting to get to ICT4 but seems like team thinks upper end of ICT3 is more apt. Also, I think it is because I don’t have any counter offers yet.
Received offer
Base: 185k
Sign on: 40k
RSU: 160k/4 years (Here is where I think it is low)
Location: Cupertino,CA
Current TC
229k
YOE: 3.5 years US / 6.5 overall(similar roles)
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Watch the careervidz channel on youtube for generic advice.
If tis for IT Support heldesk...
Specifics... Be prepared to answer questions on customer service, troubleshooting, which hardware, software and OS' you have supported. Come prepared with a half a dozen scenarios (what would you do in x situation, tell me about a time when you handled... Pressure, multi tasking, delegation, time sensitive, negative feedback, when you failed to meet a deadline (or complete a task on time) etc.) following the Star technique or similar approach and turn it round to make it a positive . Always mention security, gdpr/data protection. If you can about KPIs and Slas, knowledge sharing, working as a team and with other teams, project work. Connectivity troubleshooting. Microsoft and Google products.
I hope this helps.
Thank you very much!