How do you react when a client says ‘you should know this’?

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Posting as :
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I bill them.

likefunny

Bill them National Office or Washington National rates for the time someone in National spent teaching you. No discount.

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“Right we just need to confirm if there have been any changes”

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Yeap, we always blame it on regulators wanting to see that we reconfirmed the process

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It’s tough. I usually try to make a joke or try to say nothing, but have a conversation about it with the partner on the engagement. I try not to be equal with idiots and people that have no tact.

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Usually own it. I get brutally honest, “you’re right, but I don’t. If you teach me this year it will greatly reduce questions next time”

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Cheers to that

The thing is that this was in response to a one off situation where one report didn’t match another . It hasn’t happened in the past few years, but he said we should know this because we ‘audit the funds’.

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I’d reply back that “I don’t personally audit both funds but you personally are substantially involved in preparing both sets of financial statements for those funds. Can you please explain?”

Throw it back on them. Let it sizzle.

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Find a new firm to work for you.

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?

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If this deal flared up my IBS and I keep having to run to the restroom, do I bill the client for that time or nah? (Yes, I’m thinking about the deal. Yes, I’m posting this from where you think I am.)

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Hey Fishes,

Need likes & emojis
Can I get some
N here's some humour
What's the logic behind likes & reactions after 12 emojis and then we getto send a DM?
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Employee : I think this is the smartest way to jus DM Directly instead of getting likes & other reactions. Do you think that's really imp.?
Boss : in his mind this guy is too much chaalo...
Let me shift him to other team or.let me see if.i.can kick him out..
Lol!!

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