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They are trying to mainly use it to make notations on calls faster. In between trying to train it to handle basic calls, under the guise of creating an interactive tool for onboarding. We already have AI "accent smoothing" for the PHI and GGN offices.
They want it to do all the admin work.
AI has certainly been a big plus in the AV industry for the company I work for, we’ve been able to create products that integrate AI. As for my day today, I have been using AI to work with more efficiency; finding answers quicker, drafting cleaner emails, and creating strategic plans. So far, it’s been a plus for me.
Cleaning
Have not seen any change in the way we work. No AI use that I am aware of.