I just started training with United HealthGroup for Medicare. I have previous experience in Medicaid-- quite a different role, but similar. I'm so nervous about how complex Medicare can be. Any suggestions or advice? I'm not exactly a dumb-dumb but nor am I the sharpest knife in the tool box.

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I think you’ll have an ok learning curve, Medicare is straight forward, subsidized by the government and only people at certain age or with disabilities qualify for it. From the plans I’ve worked with (Commercial, Medicaid, and others), Medicare has been the easiest to understand. Good luck!

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What is your position inside United? What job level?

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I think CMS's web site is great, and from what I've seen, most of the MACs are, too. There's great resources and training available on it :)

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