How should we go about asking an interviewer why the turnover is so high?

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Ask directly! Just like that. You need to know. Don’t tap dance around any questions.

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I’m a bit confused - you’re asking them to provide strategy on why your companies turnover is high? I think we’re missing some context here.

If you’re looking for insights - you need to frame it as a question “what are 3 common reasons for turnover in organizations you’ve work for? And what are the solutions you see for each issue?”

But frankly, it’s not the best interview method in my experience. It may be better to say “we’re experiencing high turn over in this role, we got this feedback, how would you help us solve this problem?”.

I’m not a fan of people walking blind into situations like this - but it’s sounds like you’re not doing exit interviews, asking people why they’re leaving or you may not be focused on retaining people. To me this speaks more to an HR strategy, culture and possibly a leadership issue.

But again.. normally you’d ask this advice of your recruiters or HR team because they’re connected to the people. It might be best to take a step back and look at your HR strategy and leadership.

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Typically, I use my network to learn the real scoop before the interview. LinkedIn is great for helping to see if you have a connection in common. If you'll be in an HR position, you could ask with respect to recruiting how many open positions you'll typically be staffing at a time. That usually opens the door to ask how many of those roles are due to new business vs attrition.

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“Why do employees stay at your company?” Then “ on the converse why do employees leave your company??”

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I guess this will be blunt while interview so better do the research before interview

How would an applicant know the company’s turnover rate?

If the interviewer volunteered the information, then I would politely ask them why they believe it is high. Depending on the answer, it could be an opportunity to turn into a positive by suggesting how you could fit into a project to facilitate improvement to the issue.

If you somehow sourced the turnover information on your own…treat it as gossip and take no action. Don’t even ask about it. Turnover rate for an employer is not usually handled as public knowledge. Sure, they have an obligation to share WARN updates, but layoffs are different than run-of-the-mill turnover and the reporting will reflect as such.

If you know the turnover rate (and aren't guessing at it because of rumors or comments on Glassdoor), you could say (in addition to Professional 1's suggestions), "I've done some research on this company, and it showed pretty high turnover. Why do you think that is?"

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